Hi, I’m
Sandra Fisher
Office Manager
FAIR LAWN,New Jersey
Summary
Highly-qualified Office and Financial leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of accounting, including administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistency and accuracy.
Over 15 years of experience in financial review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach.
Overview
23
years of professional experience
Work History
Empire Today LLCCarlstadt, NJ
Office Manager/Branch Accountant
05.2017 - Current
Job overview
- Maintain friendly and professional customer interactions.
- Assess employee performance and developed improvement plans.
- Meet deadlines by proactively managing individual and team tasks and streamlining processes.
- Engage employees in business processes with positive motivational techniques.
- Maintain confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Protect company assets / Sales force equipment with strategic tracker records.
- Oversee collection and application of customer payments and financing.
- Contact customers for collections and/or non-sufficient funds checks, and confer with Sales regarding any delinquent accounts.
- Review Payment Disputes and provide resolutions to resolve them in timely matter.
- Serve as primary point of contact and liaison for office staff and Market Support on day-to-day operational and administrative issues that may arise.
- Analyze Contractors Stage Pay Dashboard within Tableau to identify pay inequities or misuse, and subsequently take action to correct those post transfer pay issues for future postings.
- Audit and confirm each work project such as payments to collect, discounts to apply and customers billing information.
- Review all uncleared deposits, open balances, and open orders and follow up with any pending, incomplete, and sales over 60 days.
- Review and approve warehouse and office supplies requisitions.
- Serve as backup when Market Manager is absence.
- Other duties as requested or assigned.
Empire Today LLCCarlstadt, NJ
Accounting Associate
03.2011 - 05.2017
Job overview
- Collected signed Certificate of Completions (COC) from installers and any payments due from customers.
- Audited, closed and paid COCs to contractors.
- Maintained aged open orders by collecting outstanding paperwork, rescheduling or putting in cancel pending all jobs >3 days past install date.
- Applied proper procedure for files and receipts to keep records organized and easily searchable.
- Scanned and uploaded all COCs, Finance charges slips and material return forms to company system.
- Prepared and Handed in Contractor's paychecks.
Bank Of AmericaTeaneck, NJ
Associate Banker
10.2007 - 05.2009
Job overview
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Opened, closed and updated accounts for customers.
- Assisted customers with setting up, closing accounts, completing loan applications and signing up for new services.
- Provided advice on different bank products and financial options.
- Acted as "Face of BOA", interacted with customers and assisted them with all their banking needs.
- Managed all member's transactions-Withdrawals, deposits, transfers and payments.
- Contributed significantly to success of branch by helping customers while making sure all financial transactions were completed accurately and efficiently while complying with all policies, procedures and regulatory and banking requirements.
ColpatriaCali, Valle Del Cauca, Colombia
Executive Administrative Assistant
06.2001 - 09.2004
Job overview
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and updated schedules for executives.
- Used software to coordinate meetings, appointments and tasks senior executives.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Utilized property software to track higher finance (Large Commercial Accounts) information into computerized database.
- Scheduled and planned trips for Director and Management Team, including flights, hotel reservations and conference room reservations.
Education
Universidad Santiago De Cali, Cali, Valle Del Cauca, Colombia
MBA from International Business/ Marketing
06.2002
Skills
- Adaptable to Changing Conditions
- Team-Building Leadership
- Problem Anticipation and Resolution
- Attention to details
- Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Office Manager/Branch Accountant
Empire Today LLC
05.2017 - Current
Accounting Associate
Empire Today LLC
03.2011 - 05.2017
Associate Banker
Bank Of America
10.2007 - 05.2009
Executive Administrative Assistant
Colpatria
06.2001 - 09.2004
Universidad Santiago De Cali
MBA from International Business/ Marketing
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