Sandra Fortune
Home Health Aide
Queens,NY
Summary
An exceptional listener and proactive problem solver, adept in diplomacy and prioritizing tasks within high-pressure environments. Proficient in meeting productivity goals and skilled at engaging with key stakeholders. Able to effectively communicate, both verbally and in writing, the critical information needed to meet organizational objectives. Key strengths include a quick grasp of new concepts.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Driver Helper
United Parcell Service UPS
10.2022 - 01.2023
- Loading and unloading company products
- Assisting drivers to find delivery locations
- Compiling accurate delivery records and reports
- Effectively communicating with clients and customers to resolve complaints
Home Health Aide
Special Touch Home Care Service
01.2019 - 08.2021
- Provide health care services and patients residences
- Assist with client personal care activities
- Transport and accompany patients to doctor office or to hospital
- Administer simple prescribed medication
Home Health Aide
Geriatric Resource Services
03.2015 - 10.2018
- Maintained records of patient care, condition, progress, or problems to report and discuss observations with supervisor of case manager
- Checked patients’ pulse, temperature, and respiration
- Provided patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming
Home Health Aide
BNV Home Care
09.2008 - 11.2014
- Cared for patients by changing bed linens, washing, and ironing laundry, cleaning, or assisting with their personal care
- Entertained, conversed with, or read aloud to patients to keep them mentally healthy and alert
- Administered prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensured patients take their medicine
Education
Certified Pharmacy Technician -
03.2024
Security Guard -
04.2016
High School Equivalency Diploma -
10.2010
Certified Custodial Maintenance -
02.2008
Certified Computer Skills -
01.2008
Skills
- Patient care
- Vital signs monitoring
- Dementia care
- Compassionate communication
- Housekeeping duties
- Mobility assistance
Certification
- Pharmacy Technician
- Mental Health First Aid
- Home Health Aide
- Fundamental of Chairside Dental Assistant
- Direct Support Professional
Timeline
Driver Helper - United Parcell Service UPS
10.2022 - 01.2023
Home Health Aide - Special Touch Home Care Service
01.2019 - 08.2021
Home Health Aide - Geriatric Resource Services
03.2015 - 10.2018
Home Health Aide - BNV Home Care
09.2008 - 11.2014
Urban Dynamics Career & Employment services - Security Guard,
SUNY Queens Educational Opportunity Center - High School Equivalency Diploma,
John Jay College - Certified Custodial Maintenance,
John Jay College - Certified Computer Skills,
Access Insitute - Certified Pharmacy Technician,
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