Resourceful and innovative Instructional Designer with 10 years of experience in e-learning and curriculum development for wide variety of cultural and professional backgrounds. Offering insightful analysis of content and design to create value-added learning programs that achieve desired business outcomes. Strong communication and interpersonal skills to build relationships with stakeholders and assess learning needs.
Overview
22
22
years of professional experience
Work History
Health Information Management Director
PAM Healthcare
Jupiter, FL
04.2023 - Current
Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
Recruited and hired top-performing individuals bringing undeniable experience and wealth of skills to organization.
Conducted education and training activities for physicians, nursing staff and administrative personnel.
Implemented new coding and billing procedures that helped alleviate number of denied claims from insurance carriers.
Participated in committees to discuss electronic health records and methods to improve overall workflows.
Education-Instructional Design and Data Analyst
School District Palm Beach County
West Palm Beach, FL
01.2021 - 04.2023
Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
Upheld security and confidentiality of documents and data within area of responsibility.
Developed required policies and procedures that reflected actual goals, tasks and workflows, while meeting all regulatory compliance requirements.
Created data models to support decision-making processes.
Collated classroom materials to help teachers prepare for daily instruction and activities.
Created lesson materials, visuals, and digital presentations to supplement lesson plans.
Organized and led practice, research and lab assignments.
Created curricula, research topics and conceptualized course format, subject matter and presentation.
Delivered private instruction to adult learners in variety of fields on leadership development, professional writing, business communication and delivery of proposals and presentations.
Planned and monitored implementation of technology-based learning programs.
Instructional Design Consultant
Supreme Rehabilitation Specialist
Lake Gove, NY
01.2019 - 03.2022
Created curricula, research topics and conceptualized course format, subject matter and presentation.
Planned and monitored implementation of technology-based learning programs.
Developed workforce training programs to improve organizational efficiency.
Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals.
Contributed to development of comprehensive employee training courses.
Provided job analysis in line with instructional design principles for successful mentoring.
Instructional Systems Designer Manager
Healthcare District Of Palm Beach County,
West Palm Beach, FL
10.2016 - 03.2020
Delivered job analysis following principles of instructional design to offer successful mentoring.
Created curricula, research topics and conceptualized course format, subject matter and presentation.
Planned and monitored implementation of technology-based learning programs.
Delivered private instruction to adult learners in variety of fields on leadership development, professional writing, business communication and delivery of proposals and presentations.
Targeted diverse learning modalities in development of new course content and training programs.
Negotiated contracts and delivery plans with vendors.
Developed workforce training programs to improve organizational efficiency.
Reached out to vendors to evaluate available curriculums and associated materials.
Worked closely with instructors to prepare online materials, content, and tools to facilitate training globally.
Health Information Management Services Director
JFKNorth Campus Hospital
West Palm Beach, FL
12.2009 - 08.2012
Recruited and hired top-performing individuals bringing undeniable experience and wealth of skills to organization.
Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
Participated in committees to discuss electronic health records and methods to improve overall workflows.
Implemented new coding and billing procedures that helped alleviate number of denied claims from insurance carriers.
Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Health Information Management Services Director
Saint Anthony Hospital
Warwick, NY
01.2008 - 12.2009
Recruited and hired top-performing individuals bringing undeniable experience and wealth of skills to organization.
Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
Participated in committees to discuss electronic health records and methods to improve overall workflows.
Implemented new coding and billing procedures that helped alleviate number of denied claims from insurance carriers.
Conducted education and training activities for physicians, nursing staff and administrative personnel.
Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Health Information Management Services Director
Jacobi Medical Center
Bronx, NY
01.2007 - 01.2008
Recruited and hired top-performing individuals bringing undeniable experience and wealth of skills to organization.
Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
Implemented new coding and billing procedures that helped alleviate number of denied claims from insurance carriers.
Conducted education and training activities for physicians, nursing staff and administrative personnel.
Participated in committees to discuss electronic health records and methods to improve overall workflows.
Spearheaded and implemented new projects to expand scope of engagement.
Health Information Services Manager
Our Lady Of Consolations Nursing Rehabilitation
East Islip, NY
06.2001 - 01.2006
Maintained relationships with medical providers, suppliers and reporters.
Implemented new coding and billing procedures that helped alleviate number of denied claims from insurance carriers.
Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
Reviewed recordkeeping procedures for patients and doctors.
Recruited and hired top-performing individuals bringing undeniable experience and wealth of skills to organization.
Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Education
Doctor of Education - Education Administration
Lynn University
Boca Raton, FL
01.2026
Bachelor of Science - Health Information Technology
Long Island University
Greenvale, NY
05.2006
Masters Public Administration - Public Administration
Long Island University
Greenvale, NY
01.2004
Bachelor of Arts - Psychology
York College of The City University of New York
Jamaica, NY
09.2000
Skills
Data validation
Enterprise application integration
Use Cases
Process Mapping
Data Quality Assurance Processes
Software Testing Life Cycle (STLC)
Project Management
Timeline
Health Information Management Director
PAM Healthcare
04.2023 - Current
Education-Instructional Design and Data Analyst
School District Palm Beach County
01.2021 - 04.2023
Instructional Design Consultant
Supreme Rehabilitation Specialist
01.2019 - 03.2022
Instructional Systems Designer Manager
Healthcare District Of Palm Beach County,
10.2016 - 03.2020
Health Information Management Services Director
JFKNorth Campus Hospital
12.2009 - 08.2012
Health Information Management Services Director
Saint Anthony Hospital
01.2008 - 12.2009
Health Information Management Services Director
Jacobi Medical Center
01.2007 - 01.2008
Health Information Services Manager
Our Lady Of Consolations Nursing Rehabilitation
06.2001 - 01.2006
Doctor of Education - Education Administration
Lynn University
Bachelor of Science - Health Information Technology
Long Island University
Masters Public Administration - Public Administration