Sandra L Gadea
Santa Clarita,CA
Summary
Dynamic bilingual healthcare and customer service professional with a decade of experience in customer-facing roles and recent hands-on training in diagnostic medical sonography. Proficient in OB/GYN and abdomen imaging, patient care, and fostering clinical collaboration. Recognized for exceptional communication skills, empathy, and building trust with diverse patient populations. Bringing a solid service background and a genuine commitment to delivering high-quality healthcare services.
Overview
14
14
years of professional experience
Work History
Retail Associate
Marshalls
10.2022 - Current
- Role models established customer experience practices with internal and external customers
- Supports and embodies a positive store culture through honesty, integrity, and respect
- Accurately rings customer purchases/returns and counts change back to a customer according to established operating procedures
- Promotes credit and loyalty programs during customer interactions
- Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
- Accurately processes and prepares merchandise for the sales floor following company procedures and standards
- Initiates and participates in store recovery as needed throughout the day
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and engages in the maintenance/cleanliness of the entire store
- Provides and accepts ongoing recognition and constructive feedback
- Adheres to all labor laws, policies, and procedures
- Supports and participates in store shrink-reduction goals and programs
- Participates in safety awareness and maintenance of a risk-free environment
- Performs other duties as assigned
Beauty Advisor
Sephora
10.2021 - Current
- Greets customers and helps them feel welcome
- Demonstrates the proper use of various beauty, hair, and skincare products
- Sells beauty, hair, and skincare products (including cosmetics, serums, and lotions) when appropriate
- Advises clients on proper skin and hair care
- Manages stock and presentation of products
- Cross-sell beauty products, when appropriate (e.g. serums, body lotions, and hair care products)
- Identify customer needs and recommend cosmetics and skin care products based on their preferences
- Help clients find products they’re looking for in our store
- Ensure proper presentation of products on shelves
- Explain to customers how to use products they’re interested in buying
- Advise customers on how to take care of their skin
- Inform customers on prices and special offers
- Replenish stock as needed
- Cashier
Internship Student
Ultrasound Tech
01.2025 - 06.2025
- Performed high-quality diagnostic ultrasound examination, including abdominal. OB/GYN, Vascular, and small part.
- Prepared patients for procedures by explaining the process and ensuring proper positioning.
- Operated and maintained ultrasound equipment, ensuring accurate image captured proper functionality.
- Analyzed ultrasound images for quality and submitted to radiologists/physicians for interpretation.
- Followed HIPPA and hospital protocols to ensure patient privacy and safety.
- Demonstrated strong patient care, communication, and time management skills in fast-spaced clinical settings.
Backroom Coordinator, Store Associate
HomeGoods
01.2019 - 10.2022
- Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
- Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
- Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
- Receive and count stock items, and record data manually or using a computer.
- Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment.
- Flowing, stocking, processing, markdown, move the merchandise to other places
- Change prices organize.
- Sometimes working as and cashier.
Book Seller
College of the Canyons
01.2018 - 02.2018
- Sort books, publications, and other items according to established procedures and return them to shelves, files, or other designated storage areas.
- Carry and shelve merchandise inventory; also pull and package merchandise for return to vendors.
- Straightens merchandise, stocks shelves, prices merchandise, and may assist in setting up displays and signs.
- Handle returns and order processing
- Operate a cash register or similar Point of Sales system to process in-person and online transactions.
- Provides for an overall clean, friendly, and welcome environment for all visitors.
- Answered phones; assists customers in finding merchandise; greets visitors.
- Organizes, sorts, counts, and stocks store goods.
- Maintains files needed for backup and/or by operational requirements.
Customer service
Subway
06.2011 - 06.2017
- Receive payment by cash, check, credit cards, vouchers, and automatic debits
- Exhibits a cheerful and helpful manner while greeting guests and preparing their orders.
- Prepares food neatly, according to formula, and on time.
- Check products in the sandwich unit area and restock items to ensure a sufficient supply throughout the shift.
- Cleans and maintains all areas of the restaurant to promote a clean image. Understands and adheres to the 3-step method for cleaning.
- Understands and adheres to all quality standards, formulas, and procedures as outlined in the SUBWAY Operations Manual.
- Maintains professional appearance and grooming standards as outlined in the SUBWAY Operations Manual.
- Performs light paperwork duties as assigned.
- Understands and adheres to proper food handling, safety, and sanitation standards during food preparation, service, and clean-up.
- Resolve customer complaints.
Store Associate (Seasonal Job)
Macy’s
10.2016 - 02.2017
- Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology, and collaboration
- Process merchandise to floor-ready standards and assist the Team with the placement of merchandise on the sales floor
- Place products to appeal to customer preference; Maintain high customer readiness standards by delivering a clean, neat, easy-to-shop store environment
- Answer customers' questions about merchandise and advise customers on merchandise selection.
- Stamp, attach, or change price tags on merchandise, referring to the price list.
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
Education
College of the Canyons
Valencia, CAAssociate of Science - Ultrasound technician
Casa Loma College
Sherman Oaks, CA07.2025
Phlebotomy
Phlebotomy Training Specialistic
Panorama City, CA04.2018
High School - undefined
Valencia High School
Valencia, CA06.2009
Certificate - CNA
College of The Canyons
Valencia, CA02-2014
Skills
- Bilingual (English and Spanish)
- Computer proficient with Microsoft Word, Excel, PowerPoint, Windows 2007, Mac, and the Internet
- Excellent verbal and written communication skills
- Proven ability to manage multiple tasks in fast-paced work environments
- Customer engagement Empathy and professionalism
- Venipuncture and capillary blood draws
- Specimen labeling, handling, and transport
- Diagnostic medical sonography (Abdomen, OB/GYN, Vascular, Small Parts)
- Knowledge of human anatomy and pathology
- Operating ultrasound machines and PACS
- Report preparation and documentation Collaboration with radiologists and physicians
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Internship Student
Ultrasound Tech
01.2025 - 06.2025
Retail Associate
Marshalls
10.2022 - Current
Beauty Advisor
Sephora
10.2021 - Current
Backroom Coordinator, Store Associate
HomeGoods
01.2019 - 10.2022
Book Seller
College of the Canyons
01.2018 - 02.2018
Store Associate (Seasonal Job)
Macy’s
10.2016 - 02.2017
Customer service
Subway
06.2011 - 06.2017
High School - undefined
Valencia High School
College of the Canyons
Associate of Science - Ultrasound technician
Casa Loma College
Phlebotomy
Phlebotomy Training Specialistic
Certificate - CNA
College of The Canyons
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