Sandra J. Garcia
San Antonio,TX
Summary
Medical biller and coder with 30 years of experience across coding, billing, and claims processing. Coordinates with insurance providers to expedite claim resolutions. Enters procedure and diagnosis codes accurately into billing systems to support invoice generation.
Overview
19
19
years of professional experience
Work History
Patient Service Representative
Synergy
San Antonio, Texas
08.2021 - 08.2025
- Verified insurance coverage and collected copayments during patient check-in.
- Verified insurance information, collected payments, and scheduled appointments.
- Scheduled appointments using Synergy patient scheduling systems.
- Answered incoming calls and routed inquiries to proper Synergy departments.
Medical Biller and Coder
Central Texas OB/GYN Associates
San Antonio, TX
02.2014 - 07.2021
- Guarded against fraud and abuse by verifying all coded data accurately reflected services provided.
- Reviewed outpatient records and interpreted documentation to accurately identify diagnoses and procedures for billing.
- Collaborated with physicians and healthcare staff to clarify patient services and ensure accurate coding.
- Reviewed patient charts to better understand health histories, diagnoses and treatments.
- Verified signatures and checked medical charts for accuracy and completion.
Lead Receptionist
Dr. John Kolstoe, MD
Lansing, MI
12.2006 - 12.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Coordinated with insurance companies to secure pre-authorizations for treatment, facilitating timely patient care.
- Maintained accurate records of in-progress and completed referrals, upholding data integrity and supporting efficient workflow.
- Gathered detailed information about target demographics through surveys and interviews.
- Used headsets and transcribing software to take dictation of medical documents.
- Reconciled cash drawer and addressed discrepancies to ensure financial accuracy.
Education
Certificate - Medical Billing & Coding
Lansing Community College
Lansing, MI05-2012
Skills
- Patient billing support
- Claims coding accuracy
- Claims evaluation
- Coding error resolution
- EMR systems proficiency
- EMR proficiency
- Records management and review
- Computer multitasking
- Data compilation
- Call center management
- Customer service and support
- Telephone etiquette
- Compassionate care
Timeline
Patient Service Representative
Synergy
08.2021 - 08.2025
Medical Biller and Coder
Central Texas OB/GYN Associates
02.2014 - 07.2021
Lead Receptionist
Dr. John Kolstoe, MD
12.2006 - 12.2013
Certificate - Medical Billing & Coding
Lansing Community College