Sandra Garcia
Watervliet,NY
Summary
Organized and dedicated Administrative Assistant with successful experience in fast paced office settings. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
KIPP Troy Prep Elementary School
03.2024 - Current
- Manage, maintain and distribute electronic Daily Student Attendance.
- Ensure accurate record-keeping with diligent data entry and database management for Daily Student Dismissal.
- Manage phone and email correspondence and handle incoming and outgoing mail and faxes.
- Serve as the Receptionist for the front office, greeting visitors and applicants.
- Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Deliver excellent customer service through prompt responses to internal and external inquiries, and addressing concerns effectively.
Office Assistant
College of Saint Rose
02.2018 - 02.2024
- Completing clerical tasks such as filing, copying, and distributing mail.
- Interacting with customers by phone, email, and in-person to provide information.
- Welcoming office visitors and alerting staff to arrivals of scheduled appointments.
- Keeping office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Inputting data into spreadsheets and databases.
- Coordinated, tracking, and inputting of all Facilities Building Service Requests.
- Supervising (selection, train, schedule, and monitor attendance and performance) for student work-study staff of approximately 6.
Administrative Coordinator
ADT Security Services
08.2011 - 06.2017
- Coordinated New Hire Onboarding and involuntarily/voluntarily separated employee processes, oversaw ongoing learning requirements and certifications for Operations, Sales and Administrative staff
- Facilitated purchasing, invoicing and facility vendor services.
- Confirmed/Scheduled Service and Installation appointments, new customer welcome/site readiness, existing customer account services: (Billing, technical support), customer contract compliance
- Validated employee time sheets and compensation adjustments.
Customer Site Project Coordinator
ADT/TYCO Security Services
01.2007 - 07.2011
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Created job files for each project and maintained current data in each file.
- Maintained database and spreadsheets with accurate inventory and status.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Assembled manuals for team usage from vendor-supplied product data sheets and submittal information.
- Coordinated venue and catering arrangements, and material distribution for meetings and events.
Education
High School Diploma -
Springer Memorial High School
Barbados, West Indies07.1985
Skills
- Administrative Support
- Customer Service
- Billing and Invoicing
- Office Administration
Timeline
Administrative Assistant
KIPP Troy Prep Elementary School
03.2024 - Current
Office Assistant
College of Saint Rose
02.2018 - 02.2024
Administrative Coordinator
ADT Security Services
08.2011 - 06.2017
Customer Site Project Coordinator
ADT/TYCO Security Services
01.2007 - 07.2011
High School Diploma -
Springer Memorial High School
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