Sandra Garcia
Summary
Dynamic professional with a proven track record at PLUSHLAND/BEAR WITH ME, excelling in team supervision and performance monitoring. Skilled in Microsoft Office Suite and motivated by problem-solving, I have enhanced workflow efficiency and trained new employees, fostering collaboration and achieving production targets in fast-paced environments.
Experienced with team leadership and coordination. Utilizes effective communication and conflict resolution to maintain team harmony. Track record of enhancing team performance and achieving operational goals.
Motivated, passionate leader with years of experience in retail store operations. Uniquely skilled at motivating sales teams to produce high-volume revenue results. Strong abilities in business operations, work-force scheduling and customer satisfaction.
Overview
33
33
years of professional experience
Work History
Assistant Team Leader
PLUSHLAND/BEAR WITH ME
07.2022 - 09.2025
- Assisted team leader in coordinating daily operations and workflow efficiency
- Supported team members by facilitating communication and collaboration
- Learned operational procedures to ensure adherence to company policies
- Assisted in training new employees on standard operating procedures
- Maintained inventory records, ensuring accuracy and timely updates
- Managed team workload to reach targets for specific tasks.
- Collaborated with team members to achieve project goals within tight deadlines, ensuring timely completion.
- Managed team workload to reach production targets.
- Assisted in the development of training materials for new hires, resulting in a more streamlined onboarding process.
- Managed day-to-day operations of the department, ensuring smooth functioning of all administrative tasks related to staff scheduling, resource allocation, and workload distribution.
- Resolved conflicts among team members diplomatically while maintaining a professional work environment.
Labeler
EOS
03.2020 - 07.2022
- Operated labeling machinery to ensure accurate product identification and compliance with regulatory standards.
- Inspected finished products for labeling accuracy and quality, minimizing errors in distribution.
- Maintained organized labeling stations, enhancing workflow efficiency and reducing downtime.
- Trained new staff on proper labeling procedures and equipment usage, fostering a collaborative work environment.
- Promoted workplace safety by adhering to established guidelines when handling equipment, tools, and materials used in the labeling process.
- Identified opportunities for process improvements, leading to increased efficiency within the labeling department.
General Warehouse Associate
Esmar Management Group
01.2012 - 02.2020
- Trained new associates on safety protocols and standard operating procedures.
- Implemented process improvements that enhanced workflow efficiency in shipping and receiving areas.
- Collaborated with team members to meet daily production targets while maintaining quality standards.
- Assisted in maintaining a clean and organized warehouse environment, promoting operational efficiency.
- Developed training materials for onboarding processes, enhancing knowledge retention among new hires.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Helped maintain a well-organized warehouse by participating in regular housekeeping activities, such as sweeping, dusting, and keeping aisles clear of obstructions.
- Consistently lifted materials weighing as much as [Number] pounds.
- Prepared orders for shipment through careful packaging, labeling, and documentation, resulting in minimal returns due to errors or damages.
- Exceeded daily productivity goals through efficient task completion and strong time management skills.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Contributed to a positive work environment through open communication, teamwork, and proactive problem-solving efforts.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Improved workplace safety by adhering to company policies and procedures while also identifying potential hazards within the warehouse space.
- Collaborated with team members to complete daily tasks and ensure smooth workflow in a fast-paced environment.
- Maintained clean work areas by disposing of waste materials properly and organizing storage spaces as needed.
- Assisted in training new hires on best practices for safe equipment operation, inventory management strategies, and overall job responsibilities.
- Supported quality control initiatives by inspecting products for defects or damage before adding them to the warehouse inventory system.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Sorted and delivered materials to different work areas and staff.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
COOK AND CASHIER
BAKER'S RESTAURANT
01.2009 - 01.2012
- Led kitchen operations, ensuring food safety and sanitation standards were consistently met.
- Developed and executed diverse menu items, enhancing customer satisfaction and dining experience.
- Trained and mentored junior cooks, fostering skill development and team collaboration.
- Oversaw daily kitchen activities, coordinating staff roles to optimize workflow during peak hours.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Mentored junior cooks in refining culinary skills through hands-on guidance.
- Developed and maintained clean and organized kitchen workspace, setting standard for team.
- Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.
- Trained new kitchen staff, ensuring they met restaurant's high standards.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
SECRETARY
CHIROPRACTIC MEDICAL ASSOCIATES
07.1996 - 01.2003
- Coordinated office communications, ensuring timely information flow among departments.
- Managed scheduling for executives, optimizing calendar usage and meeting logistics.
- Developed and maintained filing systems, enhancing document retrieval efficiency.
- Assisted in preparing reports and presentations, supporting decision-making processes.
- Trained new staff on office policies and procedures, fostering a collaborative environment.
- Oversaw inventory management of office supplies, ensuring availability for team needs.
- Implemented digital tools for task management, increasing team productivity and accountability.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
- Conducted research for special projects, contributing valuable insights that informed strategic decisions.
- Improved document management with introduction of new digital archiving system.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Streamlined office processes by implementing efficient filing systems and organizational tools.
- Received, sorted, and distributed incoming mail.
- Improved billing accuracy by diligently reviewing and verifying invoice data before submission.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Managed complex billing projects, ensuring compliance with regulatory requirements and company policies.
- Reduced errors in billing documentation by implementing a thorough double-check system.
- Worked with multiple departments to check proper billing information.
- Generated monthly billing and posting reports for management review.
CASHIER AND COOK
TACO BELL
03.1993 - 07.1996
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register management.
- Assisted customers with product inquiries, enhancing overall shopping experience through effective communication.
- Maintained cleanliness and organization of checkout area, improving operational efficiency and customer satisfaction.
- Trained new cashiers on register operation and customer service best practices, fostering a collaborative team environment.
Education
High School Diploma - GENERAL OFFICE CLERK
LINCOLN ADULT EDUCATION CENTER
Garden Grove, CAINTENSIVE INGLISH PROGRAM
LINCOLN ADULT EDUCATION CENTER
Garden Grove, CAHigh School Diploma -
RANCHO ALAMITOS HIGH SCHOOL
Garden Grove, CA06-1994
Skills
- Performance monitoring
- Microsoft Office Suite
- Motivational leadership
- Epic systems
- Problem-solving
- Team supervision
- Teamwork and collaboration
- Complex Problem-solving
- Attention to detail
- Team motivation
- Shift scheduling
- Multitasking
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 5staff members.
Languages
Spanish
Native or Bilingual
Timeline
Assistant Team Leader
PLUSHLAND/BEAR WITH ME
07.2022 - 09.2025
Labeler
EOS
03.2020 - 07.2022
General Warehouse Associate
Esmar Management Group
01.2012 - 02.2020
COOK AND CASHIER
BAKER'S RESTAURANT
01.2009 - 01.2012
SECRETARY
CHIROPRACTIC MEDICAL ASSOCIATES
07.1996 - 01.2003
CASHIER AND COOK
TACO BELL
03.1993 - 07.1996
High School Diploma - GENERAL OFFICE CLERK
LINCOLN ADULT EDUCATION CENTER
INTENSIVE INGLISH PROGRAM
LINCOLN ADULT EDUCATION CENTER
High School Diploma -
RANCHO ALAMITOS HIGH SCHOOL