Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Sandra Garner

College Park,GA

Summary

Dynamic Senior Supervisor at Sodexo Food Service DHL with a proven track record in staff oversight and innovation. Enhanced team productivity through effective training and conflict resolution, while ensuring compliance with policies. Skilled in cash management and fostering strong relationships, leading to improved operational efficiency and customer satisfaction.

Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.

Overview

11
11
years of professional experience

Work History

Senior Supervisor

Sodexo Food Service DHL
08.2020 - Current
  • Trained staff while delivering ongoing feedback and performance evaluations.
  • Implemented efficient workflow processes to enhance team productivity and provide consistent guidance.
  • Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
  • Fostered effective communication through constructive feedback.
  • Mandated policy, procedure, and performance adherence for continued and increased operational efficiency.
  • Enhanced team productivity by implementing efficient workflow processes and providing consistent guidance.
  • Trained new hires and provided positive reinforcement and helpful feedback that boosted morale and efficiency within department.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Managed 3 different departments including 6 cashiers, 4 food preparers and 6 baristas

Cashier Floor Supervisor

Sodexo Magic
11.2015 - 08.2020
  • Developed strong relationships with customers, fostering loyalty and repeat business opportunities.
  • Maintained a clean, organized, and well-stocked checkout area for optimal customer experience.
  • Enhanced customer satisfaction by providing efficient and accurate transactions.
  • Assisted in loss prevention efforts by monitoring inventory levels and addressing potential theft incidents.
  • Addressed customer complaints effectively, promoting positive resolutions in a timely manner.
  • Conducted daily audits of registers to ensure accuracy in financial reporting and minimize losses from discrepancies or thefts incidents.
  • Ensured all cashiers adhered to company policies and procedures, maintaining a high level of professionalism at all times.
  • Managed 4 cashiers

Cash Manager

Sodexo Magic
09.2014 - 08.2015
  • Enhanced cash flow by implementing efficient cash management processes and procedures.
  • Provided regular updates to senior management on cash management activities, progress against targets, and areas of potential risk or opportunity.
  • Reduced discrepancies in cash handling by conducting regular audits and providing staff training.
  • Managed daily cash positions, ensuring adequate liquidity for operational needs
  • Maintained accurate financial records, ensuring compliance with company policies and regulatory requirements.
  • Managed 4 cashiers

Education

High School Diploma -

George Washington Carver
Chicago, IL
1982

Skills

  • Innovation skills
  • Staff oversight
  • Employee supervision, directing employees with task to perform
  • Able to solve costumer issues in a timely manner
  • Communicate well with others to resolve issues
  • Team player
  • Versatile
  • Compliance
  • Customer service
  • Training and mentoring
  • Priority management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Senior Supervisor

Sodexo Food Service DHL
08.2020 - Current

Cashier Floor Supervisor

Sodexo Magic
11.2015 - 08.2020

Cash Manager

Sodexo Magic
09.2014 - 08.2015

High School Diploma -

George Washington Carver

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