Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandra Gauvin

Sr. Data Analyst
Lehigh Acres,FL

Summary

SANDRA GAUVIN Objective Seeking an opportunity to work in a friendly and fast-growing environment where analytical and methodical skills can be utilized to achieve the company’s missions and goals. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented. Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand organization requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data.

Overview

2
2
years of post-secondary education
17
17
years of professional experience

Work History

Experience, Operational Performance Analyst

Lee Health
Fort Myers, FL
09.2016 - 09.2019
  • Quarterly analysis and reports of clinical, financial, and operational outcomes.
  • Insured clinical, financial, and operational metrics are synched with payer, accreditation, and regulatory requirements.
  • Transformed outcomes data into management information in preparation for QAPI meetings.
  • Review and update accreditation tactics and assist in gap analysis in collaboration.
  • Summarize, analyze and prepare needed data for management team meetings.
  • Prepare performance outcomes for key stakeholders in concise manner at appropriate level.
  • Responsible for construction and maintenance of Quality Improvement Plan reflecting: (monthly, quarterly, annual, tri-annual accreditation requirements, data collection methods, source of data).
  • Continually collaborate with other QI teams and IS team to refine audit/reporting capability from EPIC, Diver, workbench reports, and other system databases for use by teams.
  • Created and optimized records management strategies to coordinate and protect information.
  • Trained staff on operating procedures and company services.
  • Evaluated current processes to develop improvement plans.
  • Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
  • Collected, organized and modeled data using Excel.
  • Conducted thorough reviews of operations to devise and deploy improvement strategies.
  • Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
  • Gathered, documented and modeled data to assess business trends.
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Reviewed internal systems and organized training plans to address areas in need of improvement.
  • Resolved associate, tool and service delivery issues revealed by statistical reports.
  • Trained new personnel regarding company operations, policies and services.
  • Produced detailed and relevant reports for use in making business decisions.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Developed re-hospitalization metrics derived from raw data to track improvements in organizational efficiency and reduced by 7%.
  • Leveraged on-site observation and personal interviews to identify team and individual strengths.

Quality Improvement Data Analyst

Lee Health
Fort Myers, FL
06.2015 - 09.2016
  • Collect, analyze, and report critical data in preparation for planning and strategic formation of Continuum of Care’s goals and initiatives.
  • Convert outcomes data into management information to determine potential enhancements or improvements to clinical procedures and operational activities.
  • Collaborate with stakeholders in development and recommendations for performance improvement initiatives.
  • Develop scorecards, establish Key Performance Indicators strategic plan and goals.
  • Developed clinical outcomes/financial analysis, and establishment of automated and/or manual data tracking tools.
  • Support stakeholders in effective utilization of statistical software applications, analysis, and development/delivery of meaningful presentations.
  • Measure and benchmark internal and external clinical, operational, financial data.
  • Developed and executed data cleanup measures.
  • Researched and determined scope and complexity of issues.
  • Evaluated large datasets for quality and accuracy.
  • Collaborated with business analysts and software development team to identify and convert business goals into data requirements.
  • Determined root cause of data quality errors and recommended long-term solutions.

Executive Assistant to the Vice President

Lee Health
Fort Myers, FL
04.2007 - 06.2015
  • To vice president, lee memorial health system, Modify reports and make proper evaluations validate data to ensure quality, validity, and accuracy of content.
  • Track, maintain and monitor appropriate budgeting controls.
  • Develop and maintain Internet web pages for department in accordance with standards set forth by Web Master and Information Systems protocol.
  • Create and assist in composition and presentation of Annual Reports, Strategic Planning, and Key Performance Indicator scorecards.
  • Review accounts to ensure that AR is stated appropriately.
  • Monitor accounts and identify patterns or trends to be resolved.
  • Communicate new trends to leadership team.
  • Follow established procedures for mass processing.
  • Review accounts for adjustments to correct potential inaccuracies.
  • Assist and provide feedback on internal and external audits.
  • Complete special projects as directed by leadership team.
  • Utilize effective documentation standards to support historical records of all actions taken on accounts.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Created expense reports, budgets and filing systems for management team.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Trained junior office staff in correct procedures and reporting requirements.
  • Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Researched, proposed and implemented vendor agreements to decrease costs and improve services.
  • Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
  • Organized and coordinated conferences and monthly meetings.
  • Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
  • Wrote reports, executive summaries and newsletters.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Coordinated events and worked on ad hoc projects.
  • Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
  • Created and managed office systems to efficiently deal with documentation.

Sales and Services Administrator

Kelly Services At Microsoft
Alpharetta, GA
07.2005 - 04.2007
  • Provide support to over 200 Account Managers and leadership team members.
  • Coordinate and facilitate meetings and seminars and other company events.
  • Compose and produce various highly confidential critical documents and maintain confidential and sensitive correspondence, files, records, and reports.
  • Develop and implement procedures and systems to organize departmental operations.
  • Prepare Microsoft Partner applications and agreements.
  • Maintain Administrative Share Point website.
  • Network administrator, bbl florida llc.
  • Troubleshot sales and service operations to increase profitability and bring positive organizational change.
  • Evaluated departments to identify strengths and weaknesses in operations and service.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
  • Researched issues with shipments, product damage and incorrect product amounts.

Network Administrator

BBL FLORIDA
Fort Myers, FL
03.2003 - 07.2005
  • Reduced network-related interruptions from 24 hours monthly to one hour scheduled maintenance.
  • Proactively installed, configured, and maintained end-user workstations.
  • Established customer service driven Help-desk to assist remote users with issues.
  • Wrote and conducted training conferences for new employees in Citrix, FileMaker Pro, and desktop applications.
  • Responsible for corporate office and 15 satellite locations.
  • Compiled and edited comprehensive quality control reports.
  • Performed day-to-day LAN and WAN administration, maintenance and support.
  • Configured networks for smooth, reliable operation to meet business processes and objectives.
  • Identified and immediately resolved issues with network devices.
  • Planned, implemented and maintained wireless network strategy and operation.
  • Backed up company data to distributed storage centers to avoid massive data loss in event of network breach or failure.
  • Drafted training materials and organized training sessions for new employees.
  • Increased knowledge base for help desk staff by authoring documentation for system configuration and troubleshooting.
  • Developed and refined build process and configurations, and contributed to network automation.
  • Provided planning for annual budgets to fund IT projects and controlled spending within budget.
  • Verified continuity of computer and telephone system services for users through technical expertise, assistance and project coordination.
  • Maintained network hardware and software and monitored network to support network availability to end users.
  • Prepared productivity reports for IT director.
  • Planned, coordinated and implemented network security measures.

Education

Associate of Arts - Data Management/Data Analytics

Florida SouthWestern State College
Fort Myers, FL
01.2012 - 06.2014

Skills

Data formatting

undefined

Timeline

Experience, Operational Performance Analyst

Lee Health
09.2016 - 09.2019

Quality Improvement Data Analyst

Lee Health
06.2015 - 09.2016

Associate of Arts - Data Management/Data Analytics

Florida SouthWestern State College
01.2012 - 06.2014

Executive Assistant to the Vice President

Lee Health
04.2007 - 06.2015

Sales and Services Administrator

Kelly Services At Microsoft
07.2005 - 04.2007

Network Administrator

BBL FLORIDA
03.2003 - 07.2005

Similar Profiles

CREATE PROFILE
Sandra GauvinSr. Data Analyst