SANDRA GAYTAN-TINOCO
Flat Rock
Summary
Results-driven program and project management professional with proven success in overseeing grant programs, contract management, and cross-functional team leadership. Seeking to leverage expertise in strategic planning, process optimization, and stakeholder engagement to drive impactful initiatives and support organizational growth.
Overview
17
17
years of professional experience
Work History
Housing Development Specialist/Underwriter
City of Detroit
10.2023 - Current
- Evaluate resident eligibility for grants and loans, ensuring full compliance with program criteria and efficient resource distribution
- Analyze program data and provide actionable insights to management, enhancing decision-making processes
- Research and implement innovative business practices to improve agency operations and drive continuous improvement
- Lead meetings with government agencies and community stakeholders, summarizing key outcomes and drafting professional responses
- Develop and manage strategic contracts, including SOWs, RFPs, and RFQs, to attract qualified vendors
- Monitor contractor performance, ensuring timely delivery and adherence to contract terms, reducing project delays by 10%
- Manage bid processes, ensuring competitive submissions and seamless project initiation
- Address HUD audit findings, implementing corrective actions to maintain regulatory compliance
- Oversee grant applications and awards, ensuring timely issuance and compliance with reporting requirements
- Process and track financial documentation for grants, reducing invoice errors by 15%
Program Director
Detroit Hispanic Development Corp
07.2021 - 09.2023
- Experienced in managing and nurturing a diverse portfolio of 15+ concurrent grants, donations & projects, maintaining a strong 95% compliance rate and fostering crucial funder & partner relationships
- Directed a team of 13+ staff, facilitating cross-collaborative relationships with teams across the organization to ensure seamless operations
- Proficient in innovating, researching, and executing project concepts while aligning strategies with project and financial objectives
- Successfully hosted professionals worldwide through partnerships with Global Ties Detroit, The Young Leaders of the Americas Initiative YLAI, International Research & Exchanges Board IREX, and The Department of State
- Spearheaded content development and digital media arts projects, including a paid music fellowship for Detroit youth and monthly concert installations and community market
- Operated Best Buy Teen Tech Center in Detroit, including programming for digital media arts program for 175+ youth, with state of the art recording music studio, green screen and access to top technology & equipment
- Spearheaded content development, playlists and digital media arts projects, including a paid music fellowship for Detroit youth & young adults, with monthly concert installations and a community market
- Created and organized a vast talent network of artists, producers, filmmakers, vendors and community partners to host monthly concert installations and community events
Youth Specialist/Community Organizing Coordinator
Detroit Hispanic Development Corp
06.2016 - 06.2021
- Developed and executed summer arts program curriculum for ages 11-24, including translation for Spanish-speaking parents
- Managed grants, overseeing projects, community outreach, leadership development, and civic engagement workshops
- Coordinated program operations, connected families to services, and documented/report program activities
- Participated in local, statewide & national organizing focusing on issues important to the Latino community
Assistant Clinic Manager/Benefits Coordinator
Covenant Community Care, Inc.
09.2010 - 04.2017
- Handled client registration, insurance verification, phone calls, faxing, mailing, and copay collection
- Collaborated with billing department to rectify charges and errors on statements and insurance claims
- Provided verbal & written translation for Spanish-speaking community members
- Conducted data entry into the Epic (EMR) system and managed telephone answering system voice memos
- Trained new front desk staff, established the call center, and organized logistics for The Breast & Cervical Cancer Control Program (BCCCP) with The Karmanos Cancer Center
Clinic Manager/Administrative Assistant
Dr. Toma's Family Clinic
08.2007 - 09.2010
- Oversaw daily office operations, supervising 7-15 employees, building staff relationships, and providing administrative support
- Managed inventory and ordered office and medical supplies
- Orchestrated recruitment, training, timesheets, and payroll enrollment for new staff
- Fostered positive relationships with DHHS, health insurance, and pharmaceutical companies
- Prepared medical charts for insurance audits and records requests
Education
Bachelor of Arts - Music
Wayne State University
Detroit, MI12.2015
Business Financial Management / Basic Accounting Diploma -
Randolph Career & Tech Center
Detroit, MI06.2007
High School Diploma -
Charles E. Chadsey High School
Detroit, MI06.2007
Skills
- Innovative thinking
- Grant writing
- Comprehensive reporting
- Administrative proficiency
- Cross-cultural communication
- Ideation
- Project execution
- Campaign management
- Crafting project narratives
- Social media content development
- Media development
- Project branding
- Networking
- Verbal communication
- Written communication
- Computer operations
- Organizational tasks
- Self-motivated
- Quick learner
- Proactive team player
- Adaptable collaboration
- Independent work
References
- Barbara M. Gonzales, National Board Member, Delta Tau Lambda Sorority, Inc., 9134 N. Lilley Rd., Plymouth, MI, 48170, (313) 590-1484
- Cindy Gamboa, Director of Community Organizing & Advocacy, Detroit Hispanic Development Corporation, 1211 Trumbull Ave., Detroit, MI, 48216, (313) 915-8755, (313) 967-4880
- Angelica Ruiz, Assistant Billing Manager, Covenant Community Care, Inc., 5716 Michigan Ave., Detroit, MI, 48210, (313) 240-2547
Song Writing & Creative Content Development
I enjoy content development and diving into my creativity through writing poetry, stories, songs and developing visual art through various forms. Additionally, I have created artistic networks and hosted art installations for youth.
Languages
Spanish
Native or Bilingual
Timeline
Housing Development Specialist/Underwriter
City of Detroit
10.2023 - Current
Program Director
Detroit Hispanic Development Corp
07.2021 - 09.2023
Youth Specialist/Community Organizing Coordinator
Detroit Hispanic Development Corp
06.2016 - 06.2021
Assistant Clinic Manager/Benefits Coordinator
Covenant Community Care, Inc.
09.2010 - 04.2017
Clinic Manager/Administrative Assistant
Dr. Toma's Family Clinic
08.2007 - 09.2010
Bachelor of Arts - Music
Wayne State University
Business Financial Management / Basic Accounting Diploma -
Randolph Career & Tech Center
High School Diploma -
Charles E. Chadsey High School
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