Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Sandra Gonda

Washington

Summary

Proven Executive Assistant with a track record of enhancing executive productivity and office efficiency at Verizon and Johnson & Johnson. Expert in office management and strategic planning, adept at fostering interdepartmental communication and streamlining processes. Demonstrated ability to maintain confidentiality and manage complex schedules, contributing to a 20% increase in operational efficiency. Skilled in Microsoft Office and interpersonal communication, embodying professionalism and meticulous attention to detail. Dedicated [Job Title] with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Driven and resourceful administrative professional with [Number]+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Proactive [Job Title] with demonstrated experience providing high-level administrative support to companies. Demonstrates superior communication and problem-solving abilities. Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Experienced Executive Secretary provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

40
40
years of professional experience
1
1
Certification

Work History

Executive Assistant

Verizon
06.1999 - Current
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Organized and coordinated conferences and monthly meetings.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Answered high volume of phone calls and email inquiries.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
  • Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
  • Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
  • Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
  • Assisted in the development of company policies and procedures, contributing to a more organized work environment.
  • Improved office efficiency by implementing new filing systems and document management processes.
  • Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
  • Collaborated on special projects to improve overall business operations within the organization efficiently.
  • Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
  • Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
  • Facilitated training and onboarding for incoming office staff.
  • Used advanced software to prepare documents, reports, and presentations.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
  • Transcribed meeting minutes to support sales, business development and senior management teams.
  • Developed and maintained automated alert systems for important deadlines.
  • Implemented time-saving solutions that significantly reduced meeting preparation times through efficient resource allocation.
  • Filed paperwork and organized computer-based information.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Updated and maintained confidential databases and records.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Took notes and dictation at meetings.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Coordinated events and worked on ad hoc projects.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Created and managed office systems to efficiently deal with documentation.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Screened personal and business calls and directed to appropriate party.
  • Wrote reports, executive summaries and newsletters.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Led staff and vendors in providing high level of service for owner and guests.
  • Used QuickBooks to produce monthly invoices, reports, and other deliverables.

Executive Assistant to the Vice President

Johnson & Johnson
06.1984 - 09.1998
  • Facilitated smooth executive transitions by training incoming assistants on procedures, responsibilities, and software tools.
  • Reduced meeting preparation time by creating agendas, gathering relevant materials, and setting up conference rooms.
  • Enabled timely decision-making with accurate record-keeping of meeting minutes, action items, and follow-up tasks.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Updated and maintained confidential databases and records.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Facilitated training and onboarding for incoming office staff.
  • Organized and coordinated conferences and monthly meetings.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Handled confidential and sensitive information with discretion and tact.
  • Increased office efficiency by maintaining organized filing systems and updating database records.
  • Enhanced executive productivity by managing schedules, organizing travel arrangements, and coordinating events.
  • Supported the successful execution of departmental initiatives by coordinating resources, tracking progress, and providing regular updates to involved parties.
  • Supported decision-making processes with well-researched reports and presentations on business trends and industry developments.
  • Improved information flow between departments by serving as a liaison between the Vice President and other executives or team members.
  • Streamlined communication for the Vice President by handling phone calls, emails, and in-person inquiries.
  • Maintained a professional image for the Vice President''s office through polished written correspondence and exceptional interpersonal skills in face-to-face interactions.
  • Boosted team morale by fostering a positive work environment through effective conflict resolution and proactive problem-solving measures.
  • Served as an essential point of contact for internal and external stakeholders, ensuring timely responses to inquiries and effective communication between parties.
  • Demonstrated adaptability by seamlessly adjusting to shifting priorities while maintaining focus on long-term goals set forth by the Vice President.
  • Impacted company growth by supporting the recruitment process through scheduling interviews, conducting reference checks, and orienting new hires to the department culture.

Education

Associate of Applied Science - Office Systems Technology

Raritan Valley Community College
Branchburg, NJ
06.1984

Skills

  • Executive Support
  • Administrative Support
  • Office Management
  • Strong Problem Solver
  • Schedule & calendar planning
  • Office Administration
  • Meticulous attention to detail
  • Information confidentiality
  • Customer Service-Oriented
  • Customer Service
  • Expense Reporting
  • Scheduling
  • Calendar Management
  • Interpersonal Communication
  • Professional and mature
  • Travel Coordination
  • Meeting planning
  • Travel Arrangements
  • Excel spreadsheets
  • Database Management
  • Document Preparation
  • Proofreading
  • Advanced MS Office Suite
  • Resourceful
  • Project Planning
  • Schedule Management
  • File Organization
  • Project Management
  • Staff Management
  • Filing and data archiving
  • Invoice Processing
  • Business Administration
  • Strategic Planning
  • Phone Etiquette
  • Business Correspondence
  • Conflict Management
  • Presentation Development
  • Appointment Setting
  • Software Knowledge
  • Spreadsheet tracking
  • Report Writing
  • Conference planning
  • Social Media Management
  • Project Oversight
  • Technical Support
  • Videoconference preparation
  • Business Writing
  • Performance Improvement
  • Task Delegation
  • Social media knowledge
  • Mail handling
  • Process Improvements
  • Multi-line phone proficiency
  • Risk Management
  • Bookkeeping
  • Travel administration
  • Time Management
  • Reliable and Responsible
  • Microsoft Office
  • Executive Schedule Management
  • Problem-Solving
  • Honest and Dependable
  • Critical Thinking
  • Travel Arrangement Coordination
  • Relationship Building
  • Analytical Thinking
  • Team Leadership
  • Documentation and Recordkeeping
  • Team Coordination
  • Work Prioritization
  • Calendar and Scheduling Software
  • File Maintenance
  • Decision-Making
  • Meeting Scheduling
  • Correspondence and Memo drafting
  • Supply Ordering
  • Travel Planning
  • Meeting Agenda Preparation
  • Goal Minded
  • Invoice Preparation

Affiliations

  • Certified Professional Secretaries Association

Certification

  • CAP - Certified Administrative Professional

Timeline

Executive Assistant

Verizon
06.1999 - Current

Executive Assistant to the Vice President

Johnson & Johnson
06.1984 - 09.1998

Associate of Applied Science - Office Systems Technology

Raritan Valley Community College
Sandra Gonda