SANDRA GONZALES
RIVERSIDE,CA
Summary
Dedicated health care professional well-versed in communication and team building. Knowledgeable in maintaining smooth operations and keeping a positive attitude. Organized and dependable candidate with decision-making skills.
Overview
24
24
years of professional experience
Work History
Pharmacy Assistant
Kaiser Permanente
Ontario, CA
06.2005 - Current
- Orders stock for OTC medications and clinical orders.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Merchandised over-the-counter goods and rotated stock.
- Received incoming supplies and stocked in correct locations.
- Kept pharmacy counter and related areas clean, neat and organized.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Updated computer system with current customer, payment and inventory information.
- Trained new pharmacy staff on computer system and drug management protocols.
- Operated cash register and other front counter tasks to facilitate daily operations.
- Improving Med Adherence by telephoning patients
Team Lead
Target
West Covina, CA
05.2002 - 06.2005
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Education
Bachelor of Science - Business Administration
Colorado Technical University
Colorado Springs, CO11.2022
High School Diploma -
Charter Oak High School
Covina, CA06.2002
Bachelor of Science - Business Administration
Colorado Technical University
Colorado Springs, CO11.2022
Skills
- Database Software
- Pharmacy File Management
- Verifying Orders
- Pharmaceutical Supply Storage
- Processing Orders
- Drug Inventory Management
- Service Quality
- Leadership experience
- Communication skills
- Problem-solving abilities
- Collaboration talent
- Organizational know-how
Timeline
Pharmacy Assistant
Kaiser Permanente
06.2005 - Current
Team Lead
Target
05.2002 - 06.2005
Bachelor of Science - Business Administration
Colorado Technical University
High School Diploma -
Charter Oak High School
Bachelor of Science - Business Administration
Colorado Technical University