Summary
Overview
Work History
Education
Skills
Certification
Timeline
AdministrativeAssistant

Sandra Gonzalez

Oak Lawn,IL

Summary

Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Phlebotomist

Community First Medical Center
Portage Park, IL
06.2023 - Current
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Verified patient information prior to specimen collection.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Prepared specimens for transport to external laboratories.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Provided excellent customer service while interacting with patients.
  • Responded quickly and effectively to emergency situations.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.

Phlebotomist

CSL Plasma Behring
Chicago, IL
06.2022 - 06.2023
  • Performed daily maintenance on centrifuge and other laboratory equipment.
  • Assisted in the collection of plasma donations from donors.
  • Conducted required safety checks to ensure compliance with all regulations.
  • Maintained accurate records of donor collections, including volume and type of donation.
  • Inspected and sterilized equipment before and after each use according to established protocols.
  • Educated donors about the importance of donating plasma safely and responsibly.
  • Assisted in training new employees on proper procedures related to donor collection processes.
  • Provided excellent customer service by responding promptly to inquiries from donors or staff members.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Assessed donor vital signs during and after procedures to check for fatigue or dizziness.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.

Package Handler

UPS
Hodgkins, IL
09.2021 - 01.2022
  • Inspected packages for damages or defects and recorded any issues found.
  • Organized packages according to type, size, destination, and other specifications.
  • Stacked boxes onto pallets in an efficient manner.
  • Ensured compliance with postal regulations regarding hazardous materials handling.
  • Utilized computer systems for tracking orders, printing labels, and preparing reports.
  • Collaborated with team members on tasks such as sorting mail into designated bins.
  • Maintained a clean work environment by removing debris from the loading dock area.
  • Scanned and sorted packages according to destinations and service type using handheld scanner.
  • Sorted packages to appropriate slide, line or belt for final distribution.
  • Assisted in loading delivery trucks with prepared packages.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Examined and inspected containers, materials and products to meet packing specifications.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Braced, padded and supported items in packages to prevent shifting and damages.

Crew Member

McDonald's
Oak Lawn, IL
03.2020 - 09.2021
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Adhered to health department regulations regarding food handling procedures.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Checked expiration dates on all products before serving them to customers.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Upheld high standards of productivity and quality in operations.

Education

Certificate - Phlebotomy

Stars Academy School For Phlebotomy
Hickory Hills, IL
08-2020

High School Diploma -

Oak Lawn Community High School
Oak Lawn, IL
05-2016

Skills

  • Blood Collection
  • Specimen Preparation
  • Health Education
  • Medical Records Maintenance
  • Hemoglobin Testing
  • Medical Terminology Knowledge
  • Sanitation and Sterilization
  • Specimen Handling
  • Venipuncture Expertise
  • Medical Records Review
  • Data Entry

Certification

  • NHA Certificate- 12/2025
  • BLS American Heart Association- 05/2025

Timeline

Phlebotomist

Community First Medical Center
06.2023 - Current

Phlebotomist

CSL Plasma Behring
06.2022 - 06.2023

Package Handler

UPS
09.2021 - 01.2022

Crew Member

McDonald's
03.2020 - 09.2021

Certificate - Phlebotomy

Stars Academy School For Phlebotomy

High School Diploma -

Oak Lawn Community High School

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