Sandra Gonzalez
Pearland,TX
Summary
Skilled professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, database management, vendor negotiations and management. Recognized for exemplary customer service and team collaboration.
Overview
6
6
years of professional experience
Work History
Administrative Supervisor
Hilton
Houston, TX
02.2023 - Current
- Coordinated appointments, meetings and conferences.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Scheduled staff and monitored resource allocation to provide optimal coverage and service.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Handled confidential documents in an organized fashion according to established protocol.
- Developed project plans for various tasks assigned by upper management.
Operations Manager
Mac Haik Restaurant Group
Pearland , TX
07.2020 - 02.2023
- Lead daily meetings with staff members to identify areas of focus, cover policy changes and facilitate positive communication.
- Recruit, hire and evaluate qualified personnel resulting in top-notch operations and customer satisfaction.
- Respond to information requests from superiors, providing specific documentation.
- Oversee financial management, budget management, accounting and payroll activities.
Operations Manager
JSC LLC
Pearland, TX
05.2018 - 07.2020
- Supervised various critical tasks, including employee reviews, training, schedules and marketing projects.
- Ensured optimal product stock while monitoring monthly inventory control for corrective action planning to eliminate expenses.
- Stayed up to date on latest standards and compliance requirements in the hospitality industry.
Education
Bachelor's degree - Communication Studies
University of Texas-Pan American
05-2008
Skills
- Superior communication skills
- Strong organizational skills
- Project management abilities
- Payroll and budgeting
- Policies and procedures implementation
- Staff training and development
- Purchasing and planning
- Scheduling and calendar management
- Human Resources
- Event Coordination
Languages
Spanish
Professional
References
References available upon request.
Timeline
Administrative Supervisor
Hilton
02.2023 - Current
Operations Manager
Mac Haik Restaurant Group
07.2020 - 02.2023
Operations Manager
JSC LLC
05.2018 - 07.2020
Bachelor's degree - Communication Studies
University of Texas-Pan American
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