Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandra Gonzalez

Warrington,PENNSYLVANIA (PA)

Summary

I have a proven track record in nurturing professional relationships and enhancing customer satisfaction, notably at Alessios. Excelled in high-pressure scenarios, leveraging exceptional problem-solving and organizational skills. I demonstrate a commitment to safety and nutrition, ensuring a secure and health-conscious environment. I achieve significant improvements in efficiency and service quality through creative thinking and effective time management. I combine strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

20
20
years of professional experience

Work History

Private Nanny

Self Employed
04.2004 - Current
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Prepared healthy, age-appropriate snacks and meals.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Conducted regular safety checks and maintained a clean, hazard-free environment for the children at all times.

Waitress

Alessios
01.2022 - 03.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

Master of Arts - Arts

University Del Bosque
Bogota, Colombia

Master of Arts - Education

University of Monserrate
Bogota, Colombia

Skills

Positive Reinforcement

Safety Consciousness

Nutrition knowledge

Problem-Solving

Dependable and Responsible

Relationship Building

Creative Thinking

Time Management

Organizational Skills

Meal Preparation

Task Prioritization

Timeline

Waitress

Alessios
01.2022 - 03.2023

Private Nanny

Self Employed
04.2004 - Current

Master of Arts - Arts

University Del Bosque

Master of Arts - Education

University of Monserrate
Sandra Gonzalez