Detail-oriented professional with extensive experience in client assessments and individualized planning. Known for fostering team collaboration and maintaining quality assurance across case documentation, contributing to positive client outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Report and Assessment Case Manager
Salt Lake County Criminal Justice Services
Salt Lake, UT
12.2021 - Current
Conducted client assessments to determine service needs and eligibility.
Conducted pre-sentence investigations to determine appropriate sentencing recommendations.
Documented case notes and maintained accurate client records in systems.
Attended court hearings as a representative of the organization when needed.
Managed caseloads effectively, ensuring timely documentation and reporting.
Edited and proofread documents for grammatical accuracy and consistency.
Coordinated referrals to community resources and support services for clients.
Recognized by management for providing exceptional customer service.
Head Start Family Advocate
Utah Community Action
Salt Lake, UT
08.2019 - 11.2021
Developed individualized service plans for each family served that outlined goals and objectives for the family's progress toward self-sufficiency.
Facilitated workshops on parenting, nutrition, and financial literacy for families.
Conducted home visits to assess family situations and provide support.
Collaborated with teachers and staff to enhance family engagement in programs.
Engaged in outreach activities within assigned communities in order to increase awareness of available Head Start programming options.
Head Start Teacher
Utah Community Action
Salt Lake City, UT
08.2017 - 08.2019
Implemented individualized teaching strategies for diverse learning needs.
Developed engaging lesson plans aligning with early childhood education standards.
Collaborated with staff to create a supportive classroom environment.
Conducted regular assessments to evaluate student learning outcomes.
Facilitated parent workshops on topics related to positive parenting techniques and child development.
Facilitated parent-teacher conferences to discuss child development and progress.
Youth Development Professional
Boys and Girls Club
Murray, UT
12.2016 - 08.2017
Mentored young members to enhance their social skills and confidence levels.
Organized events that fostered a sense of belonging within the club environment.
Encouraged positive behavior by setting expectations and providing feedback.
Oversaw safety and security of each youth under supervision.
Transported and supervised youth to facilitate off-site appointments and recreational activities.
Volunteer
Children's Center
Salt Lake City, UT
09.2016 - 05.2017
Followed directions from supervisors and completed tasks within appropriate timeframe.
Collaborated with other volunteers to create a positive work environment.
Provided assistance to staff in the daily operations of the organization.
Stock Manager
Gap
Salt Lake City, Utah
08.2014 - 02.2015
Managed inventory levels and organized stock for efficient store operations.
Oversaw the receiving process to ensure proper handling of merchandise.
Maintained a clean and organized stockroom environment for easy access.
Provided training and guidance to team members related to inventory management procedures.
Sales Associate
Gap
Salt Lake City, UT
08.2012 - 08.2014
Provided product knowledge and recommendations to customers.
Handled customer inquiries and resolved issues promptly.
Participated in inventory management and stock audits regularly.
Worked with fellow sales team members to achieve group targets.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
Master of Science - Management And Leadership
Western Governors University
Salt Lake City, UT
08-2020
Bachelor of Science - Psychology
University of Utah
Salt Lake City, UT
05-2017
Skills
Task prioritization
Quality assurance
Adaptable learner
Solution-focused
Team collaboration and facilitation
Individualized client planning
Client assessments and referrals coordination
Case documentation
Legal writing proficiency
Certification
Motivation Interviewing Bauman Consulting Group 2024 and 2025
Pretrial Services Compliance Officer at Delta County Criminal Justice ServicesPretrial Services Compliance Officer at Delta County Criminal Justice Services