Sandra G. Stafford
Sarasota,FL
Summary
Accomplished RN/BSN with a proven track record at Sarasota Memorial Hospital, adept in care coordination and crisis intervention. Expertise in enhancing patient advocacy and satisfaction through effective communication and cultural competence.
Overview
33
33
years of professional experience
1
1
Certification
Work History
RN/BSN
Sarasota Memorial Hospital
Sarasota, FL
01.2017 - Current
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Responded quickly to life-threatening situations by providing appropriate interventions.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Provided emotional support and counseling to patients and their families.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
Certified Medical Assistant
Varied Practice Settings
Sarasota, FL
01.1992 - 12.2024
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Urgent care experience
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Educated patients about medications, procedures and physician's instructions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
CNA
Help from the Heart Homecare
Sarasota, FL
01.2012 - 01.2013
- Maintained detailed records of patient care activities, including observations, treatments provided, and any changes in patients' conditions
- Effectively communicated with patients, families, and healthcare team to provide updates, gather information, and ensure coordinated care
- Providing basic health education and instructions to patients and their families, such as medication reminders, dietary guidelines, and self-care techniques
- Operated two years on medical surgical unit as CAN, while attending nursing school
AR Supervisor
Capgemini
01.2007 - 01.2012
- Managed end-to-end accounts receivable process, while ensuring accurate and timely invoicing, application of payments, and resolving billing discrepancies/issues
- Supervised group of AR specialists, providing guidance, support, and training to ensure high-quality work output and adherence to departmental goals and objectives
- Oversaw $62M portfolio in accounts receivables by assuring efficient supervision and yielding improved financial performance and reduced delinquency rates
Education
Bachelors of Nursing -
State College of Florida
12.2024
Associate of Science - Nursing
State College of Florida
01.2016
Skills
- Patient Care Coordination
- Psychosocial Assessment & Evaluation
- Crisis Intervention & De-escalation
- Cultural Competence
- Client Relationship Management
- Healthcare Patient Advocacy
- Collaborative Teamwork
- Regulatory Complia
- Patient-Centered Treatment Design
Affiliations
• Founder & President Non-profit /Pillows for Military Children. • SCF 2013-2016 Deans List. • Mistress of Ceremonies Scf Foundation.
- NSNA (National Student Nurses Association) active member, current
Certification
- Certified Medical Assistant
- BLS (Adult, Child, Infant)
- Certified Medical Surgical Nursing/MedSurg-BN
- End of Life Care Certification
- Anticoagulation Care and Treatment Certified
Timeline
RN/BSN
Sarasota Memorial Hospital
01.2017 - Current
CNA
Help from the Heart Homecare
01.2012 - 01.2013
AR Supervisor
Capgemini
01.2007 - 01.2012
Certified Medical Assistant
Varied Practice Settings
01.1992 - 12.2024
Bachelors of Nursing -
State College of Florida
Associate of Science - Nursing
State College of Florida