Summary
Work History
Education
Skills
Languages
Timeline
Generic

Sandra Guerra

Hayward,CA

Summary

Currently a student and at the same time working at panda as a shift leader. Proven leader at Panda Express Restaurant, adept in team leadership and cash handling, enhanced customer satisfaction and maintained high safety standards. Excelled in training employees and managing transactions, demonstrating a positive attitude and problem-solving skills. Achieved consistent workplace standards, showcasing a commitment to results and customer service excellence.

Work History

Shift Leader

Panda Express Restaurant
02.2024 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.

Education

Business Marketing - Marketing

Chabot College
Hayward, CA

Skills

  • Positive Attitude
  • Cash Handling
  • Team Leadership
  • Problem-Solving
  • Customer service focus

Languages

Spanish
Native or Bilingual

Timeline

Shift Leader

Panda Express Restaurant
02.2024 - Current

Business Marketing - Marketing

Chabot College
Sandra Guerra