Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Sandra Guerrero

Summary

Driven, organized and resourceful Executive Assistant with 20+ years of experience offering high-level administrative support to senior-level executives. Detail-oriented team player with strong organizational skills. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Hardworking, passionate and fully bilingual in Spanish.

Overview

26
26
years of professional experience

Work History

Executive Assistant to the Chairman

University of Southern California, USC Institute of Urology
01.2011 - Current
  • Provide daily operational administrative support and maintain the calendars to the Chairman and various faculty. Process visas for all department faculty as needed. Plan and schedule meetings, teleconferences and travel arrangements for the Chairman and various faculty members. Coordinate and schedule all internal Keck/USC medical students, visiting students and international students doing Urology rotations. Coordinate the MIS fellowship program for the fellowship program director. Coordinate weekly department grand rounds and tumor board meetings. Prepare and submit expense reports for the Chairman and various faculty members. Assist with all department events as needed. Provide backup support to the insurance department with patient authorizations as needed. Provide backup support with hospital credentialing applications as needed.
  • Handle confidential and sensitive information with discretion and tact.
  • Provided administrative support to the medical director of International health of keck Medicine of USC. Dr. Rene Sotelo.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Provided administrative support to the Associate Provost. Dr. Larissa Rodriguez.
  • Work with senior management to initiate new projects and assist in various processes.

Administrative Assistant II

University of Southern California, KSOM Office of Development
06.2010 - 12.2010
  • Supported five development officers, the Executive Director and the Associate Dean. Managed all incoming calls, office filing, faxing and copying of sensitive information.
  • Created and maintained databases to track and record customer data.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Administrative Assistant II

University of Southern California, KSOM Office of the Dean
04.2010 - 05.2010
  • Provided administrative support to the Executive Administrator and to the Special Assistant of the Dean.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Drafted correspondence and other documents for the dean's office. Helped coordinate governing board meetings.

Administrative Assistant II

Insurance Information Network of California
01.2005 - 04.2010
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

Senior Typist Clerk II

Los Angeles County Counsel Probate Division
01.2004 - 01.2005
  • Typed official correspondence and reports from handwritten notes and other information sources.
  • Organized and prioritized proofreading, spell checking, document filing and data entry.
  • Organized and maintained precise confidential personnel files.
  • Created and modified corporate documents and forms.

Legal Secretary

University of Southern California Law School, Domestic Violence Clinic
01.2004 - 11.2004
  • Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
  • Organized files for court proceedings.
  • Filed documents with courts on behalf of attorney.
  • Received and placed telephone calls to clients and prospective clients.

Assistant Manager

Bancomer Financial Services
11.2000 - 08.2004
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Legal Secretary (Intern during High School)

Eduardo G. Sanchez A Law Corporation
05.1998 - 07.2000
  • Organized files for court proceedings.
  • Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
  • Received and placed telephone calls to clients and prospective clients.
  • Scheduled all appointments, appearances and briefings.

Education

Executive Management CME course (Certificate) -

University of Southern California, Marshall School of Business
11.2015

Office Administration (Diploma) -

Los Angeles County Regional Occupation Program
01.2000

High School (Diploma) -

Jefferson High School
Los Angeles
01.2000

Skills

  • MS Word
  • MS Excel
  • MS Outlook
  • MS PowerPoint
  • Legal Solutions
  • QuickBooks
  • Power Chart
  • Cerner, Qgenda
  • Executive Schedule Management
  • Conference Planning
  • Schedule & Calendar Planning
  • Exceptional organization
  • Meticulous attention to detail
  • Adaptable flexibility

References

Available upon request

Languages

Spanish
Full Professional

Timeline

Executive Assistant to the Chairman

University of Southern California, USC Institute of Urology
01.2011 - Current

Administrative Assistant II

University of Southern California, KSOM Office of Development
06.2010 - 12.2010

Administrative Assistant II

University of Southern California, KSOM Office of the Dean
04.2010 - 05.2010

Administrative Assistant II

Insurance Information Network of California
01.2005 - 04.2010

Senior Typist Clerk II

Los Angeles County Counsel Probate Division
01.2004 - 01.2005

Legal Secretary

University of Southern California Law School, Domestic Violence Clinic
01.2004 - 11.2004

Assistant Manager

Bancomer Financial Services
11.2000 - 08.2004

Legal Secretary (Intern during High School)

Eduardo G. Sanchez A Law Corporation
05.1998 - 07.2000

Executive Management CME course (Certificate) -

University of Southern California, Marshall School of Business

Office Administration (Diploma) -

Los Angeles County Regional Occupation Program

High School (Diploma) -

Jefferson High School
Sandra Guerrero