Sandra Gurrusquieta
Tyler,TX
Summary
Dedicated and results-driven Medical Assistant with a proven track record of excellence in individual, team, and organizational settings. Exceptional multitasking and workload prioritization skills thrive in fast-paced environments with minimal supervision. Detail-oriented professional eager to leverage extensive medical knowledge and collaborative abilities to contribute to a dynamic healthcare team. Committed to delivering high-quality patient care while fostering a positive and efficient workplace atmosphere.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Family Circle Care
Tyler, TX
02.2023 - Current
- Administered patient care by performing vital signs,charting patients, and laboratory tests.
- Assisted healthcare providers with patient examinations and procedures, ensuring comfort and safety.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
- Maintained electronic health records with accuracy, facilitating seamless information flow among medical staff.
- Educated patients on treatment plans and preventive care strategies to enhance health outcomes.
Front Desk Receptionist Lead
Family Time Square Dental
Tyler, Tx
05.2020 - 06.2022
- Greet and register patients, follow office protocols, and maintain confidentiality. Assisted with Chip and Medicaid verifications, utilized the Dentrix system to schedule appointments, responsible for coordinating all marketing events. Assisted with processing end of the day reports, posted payments and a combination of other administrative tasks.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Patient Scheduler/Coordinator
Boozer Dental Works
Tyler, Tx
08.2017 - 01.2019
- Acknowledge, smile and greet patients upon arrival/dismissal. Follow up on no shows/cancellation appointments. Receive, process, and prioritize heavy volume of communication, including email, faxes, and phone calls. Chart filing and cash handling. Process Head Start Forms and schedule appointments.
Front desk/Plasma Technician
Biolife Plasma Center
Tyler, Tx
06.2015 - 07.2017
- Receptionist duties, answer phone calls, greet check in patients. Processing donors by testing vital signs. Sticking fingers to test iron and protein levels, at the same time follow in detail all company policies and procedures.
- Collaborated with medical staff to assess donor eligibility and manage adverse reactions during donation.
- Operated plasma collection equipment ensuring compliance with safety protocols and quality standards.
Receptionist/ Assistant
Dr. España chiropractic
Tyler, Tx
01.2013 - 05.2015
- Check in and check out patients, collect payments, recalls to the patients, make schedule base on doctors time, organize medical charts, send referrals to another clinics, assist doctor with chiropractic
- Assisted patients with inquiries, enhancing overall satisfaction through effective communication.
- Led initiatives to improve patient engagement strategies through effective follow-up communications.
Education
Certificate of Technical Studies - Certified Clinical Medical Assistant
Tyler Junior College
Tyler10-2025
Skills
- Great Customer Relation
- Vital sign monitoring
- Phlebotomy techniques
- Precise attention to detail
- Microsoft Word, Excel, Web outlook, Powerpoint
- HIPAA compliance
- Immunization administration
- Clinical documentation
- Specimens collection and processing
- Patient scheduling
Certification
- Certificate of CPR
- CDT procedure codes Training
LANGUAGES
Bilingual Spanish and English
Timeline
Certified Clinical Medical Assistant
Family Circle Care
02.2023 - Current
Front Desk Receptionist Lead
Family Time Square Dental
05.2020 - 06.2022
Patient Scheduler/Coordinator
Boozer Dental Works
08.2017 - 01.2019
Front desk/Plasma Technician
Biolife Plasma Center
06.2015 - 07.2017
Receptionist/ Assistant
Dr. España chiropractic
01.2013 - 05.2015
Certificate of Technical Studies - Certified Clinical Medical Assistant
Tyler Junior College