SANDRA GUTIERREZ
Brooklyn,NY
Summary
Reliable graduate student with 12+ years of experience in leadership and various diverse supportive roles contributing to successful administrative office function and operational support. Proven ability to effectively manage various projects simultaneously in fast-paced environments. Offering keen attention to detail and strong decision-making skills. Foster positive relationships internally across all levels of management and externally with clients.
Overview
19
19
years of professional experience
Work History
Administrative Assistant
Church Of The City
09.2022 - 08.2023
- Designed and implemented new course booklets for the three courses.
- Executed record filing system to improve document organization and management in Google Drive.
- Developed strategies to streamline and improve departmental procedures.
- Coordinated and scheduled meetings and client appointments to optimize scheduling of teaching pastor.
- Built and maintained excellent relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Drafted correspondence and other documents for the teaching pastor in company's voice.
- Negotiated contracts with vendors and suppliers for church and staff retreats.
- Assisted coworkers and staff members with special tasks on daily basis on church software.
- Volunteered to help with creative special projects of varying degrees of complexity for the church.
Associate Grant Manager
The Harold C. Smith Foundation
01.2020 - 08.2020
- Contributed to distributing $7 million in COVID emergency funds to various organizations and churches nationwide and globally over four months
- Supervised 15 US-based grantees' projects through collaborative discussions, vetting, draft proposals submissions, and board presentations for approval
- Collected progress reports from 30 world-wide grantees to share with CEO and Board.
- Managed monthly financial budgets, calendars, personnel, and grantee files.
Chief of Staff and Technology
The Harold C. Smith Foundation
03.2019 - 12.2019
- Managed business operations while overseeing contractors and consultants to verify on-time completion of key deliverables.
- Maintained website content, managed personnel and 30+ grantee files, software and vendor subscriptions, office equipment, and supplies.
- Successfully controlled office costs to keep operating within budget.
- Organized and updated databases, records and other information resources.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Coordinated office events and meetings for staff and clients.
Admission Counselor Assistant
Nyack College
02.2018 - 02.2019
- Exceeded team enrollment goal of 70 students for Fall 2018 semester.
- Increased student prospects sign up by 30% for each monthly open house.
- Achieved goal of following up with 30 seminary prospects weekly via phone.
- Attended department trainings and staff meetings enhancing performance and supporting departmental goals.
Generalist
Nyack College
02.2017 - 02.2019
- Managed various functions in Admissions.
- Increased office efficiency by acting as a liaison between 600+ students and admissions, financial, and registrar departments by helping with FAFSA applications, class registration, and other school forms.
- Handled 300+ student problems every semester with minimal input from supervisors.
- Delivered outstanding service to 300+ students by understanding students needs and recommended appropriate solutions.
- Mastered software systems to support three departments administratively.
- Prepared presentations to explain the Student Financial Aid process to the admissions team.
Associate Manager Learning and Development
Macy's Inc
01.2015 - 11.2015
- Oversaw training and onboarding process for all newly hired employees within the executive program
- Mentored and supported 120 executive trainees to create strong workplace culture.
- Developed, scheduled, and taught five weekly training classes.
- Collaborated with 10+ managers to facilitate sessions.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
Associate Brand Manager
Macy's Inc.
04.2012 - 12.2014
- Evaluated, analyzed, and added three classifications to the current mix to leverage consumer insights and increase annual sales by $10 million.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Consulted with product development teams to enhance products based on customer interest data.
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
Brand Specialist
Macy's Inc
05.2010 - 03.2012
- Developed seasonal planning strategies for six private brands, a total of $200 million increase in annual sales for 600 Macy's stores.
- Researched market trends to identify customer needs and preferences for strategic planning.
Associate Buyer
Bloomingdale's
02.2007 - 04.2010
- Launched three new categories achieving profitable national market success by increasing annual revenue by $1 million.
- Maintained timely product deliveries by effectively communicating with vendors, merchants and distribution center.
- Prepared in-depth reports regarding orders, sales and costs and distributed weekly to appropriate management staff.
- Cultivated relationships with Kitchen Aid, Nespresso, Rowenta and Kitchenaid to increase inventory availability.
- Spearheaded and coordinated fundraiser event that generated $12K.
Assistant Buyer
Bloomingdale's
08.2004 - 01.2007
- Collaborated with 20+ vendors to create exclusive products and packaging according to target customer needs
- Established strong relationships with matrix team to ensure follow-up of cross-functional responsibilities.
- Processed purchase orders and invoices in accordance with company procedures.
- Monitored incoming orders and tracked progress to meet deadlines.
Education
Master of Arts - Mental Health Counseling
Mercy University
Dobbs Ferry, NY05.2025
Master of Arts - Mental Health Counseling
Alliance University
New York, NY05.2023
Masters of Arts - Biblical Studies
Nyack College
New York, NY05.2018
Dual Bachelor of Arts - Retail Management And Marketing
Syracuse University
Syracuse, NY05.2004
Skills
- Fast Learner
- Friendly and helpful
- Highly Organized
- Detailed oriented
- Ability to Multitask
- Communication Skills
- Relationship building
- Team orientated
- Flexibility and Adaptability
- Problem solving
- Microsoft Office
- Google Suite
Timeline
Administrative Assistant
Church Of The City
09.2022 - 08.2023
Associate Grant Manager
The Harold C. Smith Foundation
01.2020 - 08.2020
Chief of Staff and Technology
The Harold C. Smith Foundation
03.2019 - 12.2019
Admission Counselor Assistant
Nyack College
02.2018 - 02.2019
Generalist
Nyack College
02.2017 - 02.2019
Associate Manager Learning and Development
Macy's Inc
01.2015 - 11.2015
Associate Brand Manager
Macy's Inc.
04.2012 - 12.2014
Brand Specialist
Macy's Inc
05.2010 - 03.2012
Associate Buyer
Bloomingdale's
02.2007 - 04.2010
Assistant Buyer
Bloomingdale's
08.2004 - 01.2007
Master of Arts - Mental Health Counseling
Mercy University
Master of Arts - Mental Health Counseling
Alliance University
Masters of Arts - Biblical Studies
Nyack College
Dual Bachelor of Arts - Retail Management And Marketing
Syracuse University
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