Sandra Hanna
Los Angeles,CA
Summary
Reliable and detail-oriented professional with experience in customer service, logistics, and administrative support. Adept at managing workflows, coordinating tasks, and ensuring efficient day-to-day operations. Fluent in English and Spanish, with excellent communication skills and a strong ability to multitask in fast-paced environments. Seeking to leverage my skills in organization, problem-solving, and bilingual communication in an Operations Support Specialist role.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Delivery Driver
Uber Eats
08.2019 - Current
- Managed timely deliveries while maintaining strong customer service and professionalism.
- Communicated effectively in English and Spanish, assisting non-English-speaking customers.
- Coordinated routes and schedules to optimize efficiency and meet deadlines.
- Maintained accurate records of deliveries and transactions
Dental Assistant
Margaret Paul DDS, INC
04.2022 - 07.2023
- Assisted in patient care, appointment scheduling, and office administration.
- Provided bilingual support to patients, ensuring clear communication and understanding of procedures.
- Maintained accurate patient records and handled insurance documentation.
- Ensured a smooth workflow by preparing treatment rooms and managing supplies.
Deli Clerk
Gelsons
02.2018 - 08.2019
- Provided customer service and assisted with food preparation and inventory management.
- Handled transactions, managed orders, and maintained a clean, organized workspace.
- Communicated with diverse customers, assisting those with language barriers.
- Balanced multiple tasks efficiently while working in a high-volume environment.
Education
Associate of Science - Health Sciences
West Los Angeles College
Culver City, CA02-2024
High School Diploma -
Alexander Hamilton Senior High School
Los Angeles, CA05.2013
Skills
- Microsoft Office (Word, Excel, Outlook)
- Scheduling & Data Entry
- Inventory & Record-Keeping
- CRM & Logistics Software
- High-Energy Attitude
- Customer Service Excellence
- Verbal and Written Communication
Languages
English
Spanish
Certification
- Certified Dental Assistant
Timeline
Dental Assistant
Margaret Paul DDS, INC
04.2022 - 07.2023
Delivery Driver
Uber Eats
08.2019 - Current
Deli Clerk
Gelsons
02.2018 - 08.2019
High School Diploma -
Alexander Hamilton Senior High School
Associate of Science - Health Sciences
West Los Angeles College
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