SANDRA HART
Human Resources
Woodstock,IL
Summary
Methodical and versatile Human Resources Specialist with 25+years of hands-on experience. Extensive knowledge and highly proficient in Benefits and Recognition. In-depth knowledge of employee onboarding, wellness programs, payroll processing, and HR operational efficiency strategies and budgetary adherence. Proven success in building lasting relationships with key decision makers, team members, and employees to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
30
30
years of professional experience
5
5
years of post-secondary education
2
2
Certificates
Skills
Benefits Package Design & Planningundefined
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Work History
Senior HR Generalist
Progressive Components Intl Corp
Wauconda , IL
2016.11 - Current
- Report to Director of Organizational Development
- Mentor new hires in Human Resources, including direct manager/department heads
- Oversee human resources department provide feedback and manage processes
- Effectively liaised between senior management and employees to maintain and improve company/employee relations
- Responsible for various group and individual meetings with employees such as team building, focus groups, wellness, social and training for both employees and managers
- Research and analyze healthcare plans, and design comprehensive benefits packages to meet needs of dynamic workforce and align with company culture
- Coordinate retirement plans and ensure they are properly implemented, communicated, and utilized
- Manage process for total compensation to communicate entire value of employee's compensation package, show hidden cost of benefits, and provide full picture of compensation to employees
- Ascertain that all benefits enrollments are accurate, main point of contact and employee advocate for any claim filings
- Determine fair and competitive compensation that align with company's strategies
- Manage and administer medical and health benefit programs that are best in Class
- Provide support to employees by explaining benefits, and appealing decisions made by insurance companies
- Respond to inquiries about benefits and compensation plans, through telephone, email, and in person
- Researched, recommended, and implemented successfully first formal recognition and reward platform being used company wide
- Conduct employee surveys and responsible for leading focus groups to act on information obtained
- Design employee seminars/events on variety of work/life topics, and increased employee awareness of all work/life programs
- Performance Management/Employee Relations:
- Serves as resource to managers, supervisors, and employees by providing coaching and counseling on performance, work-related, and personnel matters
- Leads investigations, documentation, and resolution of employee relations issues in accordance with company policies, and current legislation
- HR Policies and Procedures:
- Responsible for creation, compliance, and implementation of Human Resources (HR) policies and procedures to safeguard fair and equitable treatment of employees under the law
- Main point of contact for Quality Management System for HR processes
- Ensures company follows regulatory recordkeeping and any required filings
- Maintain/update Employee Handbook
- Serves as liaison to HR personnel in Europe and Singapore for matters that pertain to policies, benefits, legal matters, and other personnel related areas
- HR Administration:
- Establishes and maintains systems to house departmental records, files, and reports such as: new hires, transfers, terminations, changes to job classifications, merit increases, tracking of paid time off (includes sick and personal time) and all other employee information
- Handle HR related documentation and records; act as first point of contact for all human resource related activities
- Payroll Compensation Administration:
- Primary point of contact for all activities related to administration and maintenance of North American payroll
- Ensures year-end payroll is processed according to guidelines created and includes gross ups and cash outs of paid time off are administered correctly
- Ensures compensation program is aligned to company objectives
- Completes compensation reviews and market pay analysis relative to current and or newly created positions as well as quarterly market reviews for all positions domestic and international
- Ensure employee engagement by monthly communications to all employees, organizing holiday celebration and company-wide events, two with budgets over $25k
- Participated in salary surveys and advise business on market movements and other talent/benefit trends.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Developed strategies to increase employee satisfaction and reduce turnover.
- Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives.
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Advocated for staff members and counsel supervisors to identify and resolve conflicts.
- Performed budget analysis to control expenditures and predict future budget needs.
- Conserved time and improved workflows by handling special projects and emergency solutions.
HR Generalist
Progressive Components Intl Corp
Wauconda , IL
2009.04 - 2016.11
- Report to Global Human Resource Director
- Work closely with management team to help develop and maintain key HR plans/programs that align with company philosophy
- Manage overall direction and administration of employee benefits plans and programs, including medical, dental, life, STD, LTD, FSA, EAP, and wellness plan and be primary contact with providers
- Advise and provide support to department managers on human resource/employee relations policies and procedures
- Utilize ADP payroll platforms to perform bi-weekly/ monthly payroll, and track employee information for US and International employees
- Coordinated change over from manual to electronic time keeping system
- Plan and run various companywide events from picnics, holiday parties, after hour work/life events, charity, and various other company sponsored activities
- Complete annual employee total comp benefit statement, manage vendor relationships, and ensure accuracy of data
- Manage recruitment process which has included sourcing, interviewing, and hiring candidates
- Have created ads, screened resumes, interviewed candidates, utilized behavioral interviewing techniques, provided compensation ranges, and give hiring recommendations for all levels of positions
- Conduct new employee onboarding to include general company orientation, benefits enrollment, buddy system and culture of company
- Coordinate open benefit enrollments and communication materials
- Research and recommend quality work/life programs to ensure company remained on lists of best employers
- Manage workers compensation claims and monitor back to work status.
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
- Performed budget analysis to control expenditures and predict future budget needs.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Advocated for staff members and counsel supervisors to identify and resolve conflicts.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
- Completed projects on time and under budget while resolving complex issues for senior leaders.
Sales Events Specialist
Progressive Components Intl Corp
Wauconda , IL
2006.06 - 2009.04
- Provided numerous ideas and options for variety of events such that were seamlessly planned and executed on time and within budget
- Managed both internal and external meetings and events for training & development, wellness, social and charity
- Oversaw budgets of up to $35,000 for events from 10 to up to 120 attendees working with multiple vendors, and other event contributors including entertainers, photographers, caterers, DJ's, professional speakers, and other subject matter experts
- Maintained strong relationships with vendors to partner with them in them for future events
- Responsible for arranging, monitoring and successful completion of sales events and projects
- Led and coordinated conference events, outings, and other events with customers
- Trade show coordination/assistance such as pre-show/post show set-up, participations, follow-up actions
- Assisted other departments as needed such as Marketing, Customer Service, Finance, and Shipping.
- Planned large-scale events such as trade shows, conferences and meetings.
- Managed event logistics and operations.
- Coordinated event planning, bookings and logistics while monitoring budgets and writing proposals.
- Managed administrative logistics of events planning, event booking and event promotions.
- Organized post-production trade shows and events while devising strategies, tactics and budgets for fiscal-year marketing plans.
- Created plans and communicated deadlines to complete projects on time
HR Coordinator/ Executive Admin
Progressive Components Intl Corp
Wauconda , IL
1999.10 - 2006.06
- Performed office support and duties for HR Department.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Maintained protocol throughout routine work days and special events.
- Identified communication channels to set roadmap to distribute information.
- Created and updated records and files to maintain document compliance.
- Planned and executed events for employees and clients and managed logistics and vendor relations.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Created and managed office systems to efficiently deal with documentation.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Worked with senior management to initiate new projects and assist in various processes.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Volunteered to help with special projects of varying degrees of complexity.
- Coordinated company training and compiled training reports and communication to support compliance with corporate requirements
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters
- Supported HR functions with emphasis on record keeping, data entry and general HR tasks
Business Office
Progressive Components Intl Corp
Wauconda , IL
1996.05 - 1999.10
- Process bi-weekly payroll and related timekeeping reports
- Assisted in recruitment, development of job postings, interviews, and overall hiring process
- Scheduled meetings and agendas as well as recorded and distributed meeting minutes
- Maintained employee personnel files, recruitment files and hourly time records
- Provided administrative and operational support for Director of Operations / Owner
- Executed travel arrangements (hotel, air, and car) for senior managers, outside sales, and other employees
- Processed incoming and outgoing mail
- Accounts Receivable processing of invoices, payments, credit card transactions, and date entry in GPS system
- Oversaw reception and switchboard functions
- Provided administrative support.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Customer Service / Collections / Accounts Receivable
TEK Ambulance, Inc
McHenry , IL
1992.10 - 1996.05
- Responsible for incoming calls from patients
- Resolved past due accounts/issues
- Instituted payment plans and schedules
- Processed insurance claims and patient billing
- Contacted insurance companies to review status of claims.
- Processed bill reminders and consulted with third-party collection agency to resolve past-due customer accounts.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Calculated discounts, percentage allocations and credits and spearheaded process improvements to secure prompt and regular receipts for organization.
- Responded to inbound inquiries regarding accounts and payments.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
- Worked with customer to create debt repayment plan based on current financial condition.
Certification
PHR - Professional in Human Resources
Affiliations
Member: The National Society of Human Resource Management - SHRM Employer Member: MRA
Education
School of Cosmetology - Cosmetology
Hair Professionals Academy
Downers Grove 1986.09 - 1987.08
High School Diploma -
Hinsdale South High School
Darien, IL 1982.08 - 1986.06
Volunteer Work
STAR- Sharing Time and Resources (STAR): Previously a board member for STAR and current supporter of the various organizing fundraising events each year. Proceeds from these events have benefited numerous worthy organizations including local food pantries, animal shelters, homeless and battered women shelter, veterans' groups and organizations that provide research and counseling to those who are inflicted with cancer, heart disease, Parkinson's disease and more.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior HR Generalist
Progressive Components Intl Corp
2016.11 - Current
SHRM-CP
2015-05
PHR - Professional in Human Resources
2012-12
HR Generalist
Progressive Components Intl Corp
2009.04 - 2016.11
Sales Events Specialist
Progressive Components Intl Corp
2006.06 - 2009.04
HR Coordinator/ Executive Admin
Progressive Components Intl Corp
1999.10 - 2006.06
Business Office
Progressive Components Intl Corp
1996.05 - 1999.10
Customer Service / Collections / Accounts Receivable
TEK Ambulance, Inc
1992.10 - 1996.05
School of Cosmetology - Cosmetology
Hair Professionals Academy
1986.09 - 1987.08
High School Diploma -
Hinsdale South High School
1982.08 - 1986.06
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