Summary
Overview
Work History
Education
Skills
Community Service
Languages
Timeline
Generic

Sandra Headrick

Fredericksburg,VA

Summary

With over 10 years of experience, detail-oriented professional with strong customer service skills. Proven ability to work independently and handle cash accurately, allowing for excellence in various roles. Expertise in point of sale systems, ensuring efficient payment processing and cash balancing. Knowledge of alpha-numeric filing systems and general office procedures, enabling excellence in bookkeeping and invoice reconciliation tasks. Proficient in keyboarding and computer data entry, with advanced skills in MS Office (Word, Outlook, PowerPoint) for seamless software navigation. Adept at multitasking with patience and courtesy, even in the face of frequent interruptions. Exceptional attention to detail and accuracy consistently result in high-quality work. Effective collaboration skills foster efficient working relationships. Relies on good judgment to evaluate and solve problems efficiently when faced with challenging situations.

Overview

23
23
years of professional experience

Work History

City Carrier

United States Postal Service
08.2015 - Current
  • Maintained safety standards while driving, resulting in zero accidents during tenure.
  • Planned and cased mail in sequence of delivery for designated route.

Bookstore Cashier

University of Puget Sound
11.2013 - 02.2015
  • Handled cash transactions efficiently, consistently balancing register at the end of each shift without discrepancies.
  • Facilitated efficient inventory management by receiving shipments, unpacking boxes, and updating stock records accurately.

Front End Customer Service Associate

Home Depot
01.2013 - 11.2013
  • Streamlined checkout processes by multitasking between register duties, bagging items, and engaging with customers simultaneously.
  • Managed returns and exchanges, maintaining professionalism while adhering to company policies.

Volunteer

Manitou Elementary
11.2009 - 06.2013
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Customer Service Clerk

Walgreens
09.2001 - 10.2009


  • Contributed to a positive work environment through effective communication and teamwork among colleagues.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Balanced multiple tasks simultaneously while maintaining composure under pressure during peak hours or challenging situations.

Education

AA - Admin Office

Bates Technical College
Tacoma, WA

HS Diploma -

Windermere Secondary High
Vancouver, Canada

Skills

  • Flexibility
  • Professional relationships
  • Customer service Excellence
  • Customer Engagement
  • Effective Communication
  • Ability to work well under pressure
  • Attention to detail
  • Multitasking
  • Teamwork

Community Service

Manitou Park Elementary, Volunteer, Tacoma, WA

Languages

Hindi
Limited Working

Timeline

City Carrier

United States Postal Service
08.2015 - Current

Bookstore Cashier

University of Puget Sound
11.2013 - 02.2015

Front End Customer Service Associate

Home Depot
01.2013 - 11.2013

Volunteer

Manitou Elementary
11.2009 - 06.2013

Customer Service Clerk

Walgreens
09.2001 - 10.2009

HS Diploma -

Windermere Secondary High

AA - Admin Office

Bates Technical College
Sandra Headrick