Sandra Hernandez
Mobile,AL
Summary
Dedicated mission driven professional with experience managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging authorizations, preparing work orders and processing vouchers. Methodical and highly organized with good prioritization and planning abilities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Head Start Administrator
East Coast Migrant Head Start Project
08.2020 - Current
- Manage and supervise the five educational campuses that make up the Alabama region, including one campus in Georgia and Florida.
- Monitor budgets and submit modifications to the fiscal department, as needed.
- Supervise Campus Directors and Regional Specialists. Communicate job expectations based on job descriptions and organizational goals.
- Conduct yearly performance evaluations, and disciplin employees.
- Be Acting Campus Director in the absence of one.
- Screen applications, conduct interviews, and extend job offers for new Campus Directors and Regional staff. Approve salaries and job offers for campus level staff.
- Conduct staff meetings and parent committee meetings.
- Collected data, to report to corporate office as well as the funding agency.
- Initiate and submit licensing applications and its renewals.
- Establish partnerships and sign agreements.
- Collaborate with the facilities department to ensure the health and safety of the campuses.
Family/Community Partnership Specialist
East Coast Migrant Head Start Project
07.2019 - 08.2020
- Trained and support staff in the areas of eligibility, recruitment, selection, enrollment and attendance. As required by the federal funding agency.
- Trained staff and families in the area of governance (parent committees, regional sub committees and policy council), as required by the federal funding agency.
- Trained and support staff in the area of family services, as required by the federal funding agency.
- Applied crisis intervention methods to de-escalate potentially dangerous scenarios with the enrolled families.
- Maintained documentation and records of training activities and group events.
- Conduct parenting education with families and staff, seeking for the children wellbeing and success when transitioning to public school.
- Administered assessments to identify family needs and establish goals and support plans.
Community Health Worker
Sunset Community Health Center
09.2016 - 07.2019
- Helped vulnerable individuals navigate complex healthcare system.
- Coordinated yearly schedule of health fairs.
- Attend interviews at local television and radio stations to promote the center services and health fairs.
- Addressed patient concerns and provided support to vulnerable demographics.
- Collect data to report to the funding agency.
- Collaborated with external organizations to coordinate health and social services.
- Targeted specific community groups with wellness and disease management information.
- Facilitated health screenings with follow-up care to establish the health center as their medical home.
- Collaborated with local organizations to expand health services and resources.
Professional Services Provider
Consulate Of Mexico
04.2012 - 09.2016
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Attended county, state and federal detention centers to provide provide support to detainees.
- Visited Border Patrol and port of entry to interview detainees.
- Repatriation of unaccompanied minors.
- Refer and coordinate legal consultations with partner attorneys to evaluate a possible legal representation.
- Attended interviews at local tv channels and radio stations, to promote the Consulate services and events.
- Collaborate with local authorities to identify and locate relatives of deceased individuals, by coordinating DNA tests and the repatriation of the human remains.
- Issued passports, consular IDs and dual citizenships.
- Improved customer satisfaction scores through application of better customer service strategies.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Trained new team members.
Education
Bachelor of Science - Business Administration And International Business
Universidad Estatal De Sonora
San Luis Rio Colorado, Sonora, Mexico 05.2021
Skills
- Office Administration
- Customer Relations
- Remote Technical Support
- Coordination of Administrative Activities
- Advertising Activities
- Monitoring
Certification
Alabama, Georgia and Florida backgound check.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Head Start Administrator
East Coast Migrant Head Start Project
08.2020 - Current
Family/Community Partnership Specialist
East Coast Migrant Head Start Project
07.2019 - 08.2020
Community Health Worker
Sunset Community Health Center
09.2016 - 07.2019
Professional Services Provider
Consulate Of Mexico
04.2012 - 09.2016
Bachelor of Science - Business Administration And International Business
Universidad Estatal De Sonora
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