Summary
Overview
Work History
Skills
Timeline
Hi, I’m

Sandra Hernandez

Houston,TX

Summary

Proven customer service expert with a track record of enhancing customer satisfaction at Texas Thrift Store. Skilled in cash handling and management, coupled with exceptional time management abilities. Demonstrated reliability by consistently meeting business needs through flexible scheduling. Achieved high accuracy levels in transactions, contributing significantly to store success and customer loyalty.

Trustworthy and dedicated cashier with 8 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Overview

23
years of professional experience

Work History

Texas Thrift Store

Cashier/floor Worker
04.2024 - 10.2024

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Taco Bell

Cashier
02.2023 - 07.2024

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Taco Bell

Cashier
11.2022 - 02.2023

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

El Pollo Loco

Cashier
03.2022 - 08.2022

Job overview

  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.

TOPS

Cashier
03.2002 - 03.2003

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Skills

  • Time management skills
  • Cleaning and sanitizing
  • Customer service excellence
  • Reliability and punctuality
  • Cash handling and management
  • Written and verbal communication
  • Product restocking
  • Refunds and exchanges
  • Drawer balancing
  • Multitasking
  • Item scanning
  • Customer Satisfaction
  • Team building

Timeline

Cashier/floor Worker
Texas Thrift Store
04.2024 - 10.2024
Cashier
Taco Bell
02.2023 - 07.2024
Cashier
Taco Bell
11.2022 - 02.2023
Cashier
El Pollo Loco
03.2022 - 08.2022
Cashier
TOPS
03.2002 - 03.2003
Sandra Hernandez