Sandra Herrera
Austin,TX
Summary
At John & Amy Parker's residence, I spearheaded household management, enhancing family satisfaction by promptly addressing concerns and implementing efficient housekeeping practices. My exceptional organization and clear communication fostered a secure, positive environment, negotiating favorable terms with vendors and streamlining operations, demonstrating a blend of hard and soft skills vital for high-level household management.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
House Manager
John & Amy Parker
07.2010 - 11.2024
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
- Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
- Planned special events such as parties or family gatherings with attention to detail and organization.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Facilitated communication between family members regarding important updates or decisions related to the house manager role.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members and staff.
- Established positive relationships with vendors and service providers, negotiating favorable terms when necessary.
- Oversaw maintenance projects within the home, liaising with contractors to ensure timely completion within budget constraints.
- Enhanced children's educational outcomes by coordinating with tutors and overseeing homework schedules.
- Ensured guest satisfaction, orchestrating detailed preparations for high-profile events and gatherings.
- Streamlined household operations, establishing structured inventory system for pantry and household supplies.
- Preserved household's privacy and confidentiality through diligent oversight of information management practices.
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Washed and put away kitchen dishes, utensils and glassware.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Sorted, laundered and put away various laundry items.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
Skills
- Exceptional organization
- Housekeeping
- Event planning
- Activities scheduling
- Personal shopping
- Transportation arrangements
- Grocery shopping
- Cleaning proficiency
- Facility oversight
- Maintenance coordination
- Laundry management
- Childcare experience
- Language fluency
- Pet care
- Home assessment
- Problem-solving
- Clear communication
- Inventory monitoring
- Inventory replenishment
- Quality assurance
- Laundry and dry cleaning
- Stock inventory management
Languages
English
Spanish
Timeline
House Manager
John & Amy Parker
07.2010 - 11.2024
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