SANDRA HERRERA
LOS ANGELES,CA
Summary
Highly motivated, self-sufficient individual well versed in total payroll operations, manufacturing staffing, business development, and specializing in client care, employee relations, business strategy. Proven ability to improve company dynamics, problem solve, and implement more efficient work procedures. Passionate, positive leader with the perseverance to unify all individuals with the goal of delivering above expectations within results-oriented environments.
Payroll professional with significant experience in payroll processing and reporting. Strong focus on accuracy, team collaboration, and delivering timely results. Adept at utilizing payroll software, managing employee records, and adapting to changing needs. Reliable, organized, and driven to enhance operational efficiency.
Overview
25
25
years of professional experience
Work History
Payroll Officer
Reading International
05.2024 - Current
- Conducted comprehensive audits of payroll processes for US, NZ, and AUS payrolls.
- Facilitated onboarding processes by managing employee access and documenting journal entries through Yardi and Maxtel platforms.
- Oversaw payroll processing for diverse employee groups, ensuring accuracy and regulatory compliance.
- Oversaw payroll reconciliation processes to identify discrepancies and implement corrective measures for enhanced efficiency.
- Performed routine payroll data audits to ensure alignment with established financial standards and regulations.
- Partnered with HR to address and resolve employee inquiries regarding payroll issues.
- Coordinated with HR to ensure precision in employee records, benefit deductions, and leave balance management.
- Oversaw payroll data entry and processing for 1000 employees, ensuring adherence to established company guidelines.
- Streamlined payroll operations for bi-weekly and monthly cycles, delivering accurate and timely payments to a varied workforce under tight deadlines.
- Analyzed and computed overtime, vacation, and sick hours to maintain integrity of payroll processing database.
- Delivered exceptional customer service by promptly addressing employee inquiries related to payslip deductions, taxes, and benefits.
- Executed secure storage measures for sensitive employee information, adhering to established data protection protocols to maintain confidentiality.
- Reviewed and corrected time records in computer system, enhancing database integrity for efficient payroll operations.
- Facilitated employee transitions, including promotions and terminations, by ensuring accurate payroll adjustments.
- Implemented a detailed review process for timesheets, effectively identifying and correcting discrepancies to improve payroll accuracy.
- Collaborated in the deployment of a new timekeeping system, resulting in improved accuracy of departmental hour reporting.
- Managed payroll distribution processes by generating employee paper checks and printing stubs for associates with direct deposits.
- Facilitated seamless transition to new payroll service provider to enhance operational efficiency through effective data migration and staff training.
- Guided employees through online self-service portals, ensuring seamless access to paystubs, direct deposit updates, and tax withholding management.
- Monitored and recorded employee vacation, sick, and personal time to ensure accurate leave management.
- Safeguarded confidentiality of employee records and payroll information.
- Supported talent acquisition and integration of new team members to enhance workforce effectiveness.
Payroll Administrator
Sunrider Manufacturing L.P.
Midlothian, TX
10.2012 - 03.2024
- Proficient with payroll software's- JanTek, ADP, AMG to ensure payroll for hourly and salaried employees
- Work closely with HR to provide administrative support in the documentation of new hires and implementation of Direct-Deposits as well as Deductions; 401K, Garnishments, Roth, and Loans
- Prepare and complete 401k reports and payment set up using ADP systems and exporting to Fidelity
- Identify improvements and methods that can improve efficiency, accuracy and credibility of payroll processes
- Provides assistance in developing process documentation
- Perform other job-related duties as assigned, including but not limited to providing support to the Payroll Manager in the processing and auditing of payroll
- Assist managers and supervisors with time & labor calculations and questions
- Assist with monthly Payroll checking routines
- Training staff with HR/Payroll related reports and procedures
- Have helped with coordinating company events
- Resolved employee's system issues to allow access to AMG/ADP services
- Relocated from California to Texas on contract to help build Payroll side of business up and implement rules to proceed with
Customer Service Representative
EBSCO Subscription Services
US
02.2001 - 09.2012
- Organized and coordinated operations in ways that ensure maximum productivity
- Maintained relationships with partners, vendors, and suppliers
- Established a workflow for tracking and managing deal priority documents to capture overall team priorities
- First point of contact on all external matters including health care advocate, call screening, processing mail/post, meeting requests, invoicing, data entry, and responding where appropriate
- Made travel arrangements and collected travel documentation and receipts
- Supported internal and external meetings by preparing agendas, records, and distributing minutes of meetings
- Mentored and trained new employees on invoicing, quoting, and billing using companies' personal system
Education
Completed coursework towards - Business Administration
El Camino College
Completed coursework towards - High School Diploma
Gardena High School
06.1989
Skills
- Microsoft Word
- California labor law
- Developing new hires
- Payroll Systems
- AMG
- HR Support
- Employee Relations
- Decision making
- Bi-weekly payroll processing
- Direct deposit setup
- Multi-state payroll
- Customer service
- Dependable and adaptable
- ADP workforce now
- ADP workforce manager
- Teamwork and collaboration
- Multitasking Abilities
- Reliability
Timeline
Payroll Officer
Reading International
05.2024 - Current
Payroll Administrator
Sunrider Manufacturing L.P.
10.2012 - 03.2024
Customer Service Representative
EBSCO Subscription Services
02.2001 - 09.2012
Completed coursework towards - Business Administration
El Camino College
Completed coursework towards - High School Diploma
Gardena High School