Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Sandra Hess

Winter Haven,FL

Summary

Dynamic professional with a strong background in customer service and management, exemplified during my tenure at Vector Marketing Company. Proven ability to enhance community engagement through volunteer work with Habitat for Humanity, where I was an integral part of a team working on home and school construction projects. Skilled in conflict resolution and adept at fostering collaborative environments.I have been a touring musician for 20 years working for myself and professional agencies.

Overview

2022
2022
years of professional experience

Work History

Habitat for Humanity Volunteer

NA
  • Enhanced the community''s quality of life by constructing safe and affordable housing.
  • Contributed to building 10 homes for families in need, promoting stability and selfreliance.
  • Served as a mentor and leader for new volunteers, sharing knowledge and skills to ensure their success in contributing to the organization''s mission.
  • Oversaw quality control measures during construction projects, ensuring all work met or exceeded regulatory standards set forth by Habitat for Humanity guidelines and local codes.

Venue Musician

Self
01.2020 - 04.2021
  • Expanded musical repertoire through exploration of diverse genres, styles, and techniques.
  • Collaborated with fellow musicians for seamless performances and increased audience engagement.
  • Scheduled rehearsals with other musicians and choirs.
  • Played various instruments professionally, including guitar, piano and drums.

Administrative Assistant

Vector Marketing Company
03.2006 - 04.2008
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Hotel Front Desk Clerk

Smokehouse Lodge
02.2004 - 04.2006
  • Collected room deposits, fees, and payments.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Handled financial transactions accurately, ensuring proper billing and payment processing.

Skills

    Grounds and landscaping experience

    Customer service

    Conflict resolution

    Management experience

    Retail experience

Languages

English
Native or Bilingual

Timeline

Venue Musician

Self
01.2020 - 04.2021

Administrative Assistant

Vector Marketing Company
03.2006 - 04.2008

Hotel Front Desk Clerk

Smokehouse Lodge
02.2004 - 04.2006

Habitat for Humanity Volunteer

NA

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Sandra Hess