Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandra Heyward

Savannah,GA

Summary

Dedicated mental health professional bringing a background in working with individuals suffering from substance abuse and behavioral disorders. Focused on client advocacy, prevention and education to reduce impacts and recurrence of serious issues. Collaborative with multidisciplinary teams to create solid support networks for client needs. Thorough professional attentive to individual client needs and treatment goals. Experienced in individual and group therapy focused on issues. Compassionate Addictions Counselor recognized for high productivity and efficient task completion. Skilled in developing personalized treatment plans, crisis management, and facilitating group therapy sessions. Excel in communication, empathy, and patience, ensuring effective client support, and successful recovery outcomes. Seasoned Lead Mental Health Technician with comprehensive background in mental healthcare management. Strong experience in managing patient care, implementing treatment plans and coordinating with healthcare professionals. Proficient in crisis intervention, therapy support and team leadership. Have made noteworthy contributions in improving patient service quality and enhancing team performance. Sympathetic Mental Health Tech offering extreme compassion and extensive experience working with mental health intervention. Adept at performing risk assessment, crisis intervention and psycho-education. Dedicated and energetic with excellent listening skills and establishing therapeutic relationships with patients while helping with daily living.

Overview

26
26
years of professional experience

Work History

Addictions Counselor

Spectrum Health Medical Group
Savannah, Savannah
02.2013 - 12.2014
  • Discussed with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in past criminal behavior
  • Advised family members on how best to support their loved ones struggling with addiction.
  • Developed treatment plans tailored to each client's needs and goals.
  • Supported clients in developing strategies for managing cravings and avoiding relapse triggers.
  • Conduct individual and group therapy sessions.
  • Insured records were accurate according to state, company stardands.

Mental Health Support Worker

Gateway Community Service Board
Savannah, GA
05.2004 - 05.2008
  • Provided transportation assistance for clients who needed help getting to appointments or other necessary locations.
  • Supported family members of clients by providing psychoeducation and counseling interventions.
  • Encouraged clients to express feelings and discuss happenings in life to help client develop insight into themselves and relationships.
  • Compiled community resources for housing to assist patients with mental health or substance abuse recovery.

Lead Mental Health Technician

Tidelands Community Service
Savannah, GA
01.1989 - 05.2004
  • Assisted patients improve social relationships and engagement.
  • Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
  • Conducted one-on-one sessions with patients to provide emotional support and crisis intervention.
  • Developed basic strategies to promote patient safety, wellness and independence.

Education

Master of Arts - Organizational Leadership

Ashford University
San Diego, CA
04-2012

Bachelor of Arts - Psychology

Ashford University
San Diego, CA
04-2010

Skills

  • Treatment planning
  • Crisis intervention
  • Relapse prevention
  • Client assessment
  • Group therapy
  • Family counseling
  • Documentation proficiency
  • Community resource networking
  • Mental health advocacy
  • Case management
  • Crisis response
  • Substance abuse
  • Organizational skills
  • Time management
  • Nonviolent crisis intervention

Timeline

Addictions Counselor

Spectrum Health Medical Group
02.2013 - 12.2014

Mental Health Support Worker

Gateway Community Service Board
05.2004 - 05.2008

Lead Mental Health Technician

Tidelands Community Service
01.1989 - 05.2004

Master of Arts - Organizational Leadership

Ashford University

Bachelor of Arts - Psychology

Ashford University
Sandra Heyward