Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandra Holbert

Townsend,GA

Summary

*Dedicated Customer/Patient Service with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

*Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

*Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

*Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

*Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

*Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

*Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

23
23
years of professional experience

Work History

Customer Service Representative

Lowes Home Improvement
Pooler, GA
02.2023 - Current
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Developed positive relationships with customers through friendly interactions.

Receptionist

Horizon Rehabilitation & Physical Therapy
Hilton Head Island, SC
03.2019 - 05.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered phone promptly and directed incoming calls to correct offices.

Receptionist

Distinctive Dentistry
Hilton Head Island, SC
03.2015 - 03.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Corresponded with clients through email, telephone or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.

Receptionist

Park Ridge Oncology And Infusion Center
Hendersonville, NC
06.2009 - 11.2014
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Corresponded with clients through email, telephone or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.

Co-Owner

S&S Power Source
Hendersonville, NC
09.2001 - 05.2009
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Devised processes to boost long-term business success and increase profit levels.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Oversaw long-term planning, staff hiring and training, and procedure development as part of business operations.

Education

Completed Billing And Coding Courses - Medical Insurance Billing

Blue Ridge Community College
Flat Rock, NC
06.2009

GED -

Blue Ridge Community College
Flat Rock, NC
03.1983

Skills

  • Business Operations Understanding
  • Clerical Support
  • Client Satisfaction
  • Customer and Client Relations
  • Security Awareness
  • Verbal and Written Communication
  • Office Supplies and Inventory
  • Customer Service Process Improvement
  • Accounts Payable and Accounts Receivable
  • Managing Reception
  • Incoming Call Reception
  • Telephone Skills
  • Patient Medical Histories
  • HIPAA Guidelines
  • Patient Safety
  • Supply Management
  • Performing Clerical Duties
  • Performance Improvement
  • Billing Statements
  • Bank Deposits
  • Patient Information
  • Organization and Efficiency
  • Patient Privacy
  • Payment Plans

Timeline

Customer Service Representative

Lowes Home Improvement
02.2023 - Current

Receptionist

Horizon Rehabilitation & Physical Therapy
03.2019 - 05.2022

Receptionist

Distinctive Dentistry
03.2015 - 03.2019

Receptionist

Park Ridge Oncology And Infusion Center
06.2009 - 11.2014

Co-Owner

S&S Power Source
09.2001 - 05.2009

Completed Billing And Coding Courses - Medical Insurance Billing

Blue Ridge Community College

GED -

Blue Ridge Community College
Sandra Holbert