Sandra Howell
Stockton,CA
Summary
Expert in workplace safety and adept at fostering a positive environment. Ambitious leader, leading team members on-time job completion. Skilled in analyzing and interpreting projects. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
37
37
years of professional experience
Work History
First Line Supervisor
We Care Janitorial Service
07.2006 - Current
- Optimized scheduling processes to balance workload among team members while meeting business needs.
- Reduced turnover rates by fostering a positive work environment and addressing employee concerns promptly.
- Streamlined workflow by identifying bottlenecks and developing solutions to increase efficiency in daily operations.
- Championed adherence to organizational policies and procedures across all aspects of the operation.
- Reviewed work to assess quality and compliance with production standards.
Paraprofessional Client Service Specialist II
County of San Joaquin Employment & Training
06.1990 - 05.2014
- Receive, review and schedule customer for eligibility determination and comprehensive assessment.
- Interview to determine aptitude, interest areas, values, and goals to determine if customer is able to reach self sufficiency..
- Identify barriers the customer may have that prevent them from reaching and retaining their goals.
- Understand and maintain confidentially
- Delivered personalized educational, behavioral, and emotional support to individual customers to enable positive learning outcomes.
- Remain calm under stress
- Develop Individual Employability Plan
- Community Referrals
Customer Manager
County of San Joaquin-Probation Department
03.2011 - 05.2012
- Develop and implement an Assessment Center for newly release of non-violent offenders under the Realignment Act, AB109.
- Interview customer to determine barriers to employment and training, assess skills, abilities and goals.
- Work with community partners in identifying resources needed that will allow customer to return to community which lowers recidivism.
- Established performance and service goals and held associates accountable for individual performance.
- Maintain client files with the use of a computer application.
Youth Specialist
County of San Joaquin-Employment & Training
04.1988 - 06.1990
- Planned and executed activities to promote skill and talent development.
- Facilitated group sessions and provided one-on-one support.
- Monitored participant progress through regular assessments, making necessary adjustments to ensure continued improvement.
- Enhanced program effectiveness by collaborating with fellow Youth Specialists to develop innovative strategies and approaches.
Education
Associate of Science - Arts, Humanities & Social Sciences
San Joaquin Delta College
Stockton, CA05-2018
No Degree - School of Education-Career Development
California State University, Sacramento
Sacramento, CA01-1991
High School Diploma -
Edison Senior High School
Stockton, CA05-1970
Skills
- Workplace Safety
- Safety processes
- Employee Training
- Technical knowledge
- Ability to plan, organize, direct, train and evaluate performance
- Communicate effectively
- Analyze
- Understand and interpret policies & procedures
- Computer, office printers
Timeline
Customer Manager
County of San Joaquin-Probation Department
03.2011 - 05.2012
First Line Supervisor
We Care Janitorial Service
07.2006 - Current
Paraprofessional Client Service Specialist II
County of San Joaquin Employment & Training
06.1990 - 05.2014
Youth Specialist
County of San Joaquin-Employment & Training
04.1988 - 06.1990
Associate of Science - Arts, Humanities & Social Sciences
San Joaquin Delta College
No Degree - School of Education-Career Development
California State University, Sacramento
High School Diploma -
Edison Senior High School
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