Summary
Overview
Work History
Education
Skills
Timeline
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Sandra Hoyle

Sandra Hoyle

Brunswick,GA

Summary

Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.

Overview

23
23
years of professional experience

Work History

Front Office Staff

McInnis Electric
06.2022 - 06.2023
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Collaborated with various departments to complete assigned tasks.
  • Delivered clerical support by handling range of routine and special requirements.
  • ( *Laid Off* due to multiple employee reduction in work force.)

Medical Office Manager

Dr. John Lex Kenerly
Jesup,, GA
01.2000 - 02.2005
  • Self-motivated, with a strong sense of personal responsibility.
  • Paid attention to detail while completing assignments. Managed office staff along with hiring staff. Gave praise to staff when jobs where well done. Encouraged staff to work at their best to receive great evaluations for promotions and raises.
  • Responsible for accounts payable/ receivable
  • Overseen medical billing, ran reports, found solutions to problems with billing of office visits and surgical procedures.
  • Did biweekly payroll.

Owner/Operator

Code Blue Tactical
03.2015 - 06.2021
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Maintained inventory for over 150k of Merchandise.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Overseen equipment that was used to provide embroidery needs.
  • Created custom designs for customer uniforms or shirts along with tee shirt needs.
  • Provided equipment needed for Law Enforcement, Ems, Firemen and general public

Senior Sales Representative

Alltel
02.2005 - 03.2015
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Upsold warranties and complementary products to customers through persuasive marketing techniques.
  • Became overall sales leader by surpassing sales goals by 100% across multiple platforms.
  • Provided timely project management while adhering to budget constraints.
  • Developed exceptional interpersonal, speaking and listening skills from talking with both customers and upper management.

Education

Associate of Arts - Business And Managerial Economics

Coastal College of Georgia
Brunswick, GA
1997

High School Diploma -

Appling County High School
Baxley, GA
06.1981

Skills

  • Customer Satisfaction
  • Legal Administrative Support
  • Notary
  • Organizational Systems
  • Medical Records Filing
  • Dedicated Team Player
  • Customer Experience
  • Payment Processing
  • Time Management
  • Labor Relations
  • Medical Terminology
  • Advertising Management
  • Staff Management
  • Report Analysis
  • Customer Relations
  • Microsoft Office
  • Procore Construction Management Software
  • Self Starter
  • Opening and Closing Procedures
  • Front Office Management
  • Eligibility Checks
  • Employee Training
  • Payment Collection
  • Billing and Coding
  • Material Verification
  • Mail Management
  • Verbal and Written Communication
  • Report Development
  • Records Preparation
  • Filing
  • Administrative Support
  • Social Media and Promotions
  • Sorting and Labeling
  • Conflict Resolution
  • Meeting Support
  • Workers' Compensation Knowledge
  • Patient Confidentiality
  • Efficient Precision
  • Organizing and Categorizing
  • Documenting Calls
  • Event Planning
  • Strong Interpersonal Skills
  • Entering Patient Data
  • Report Writing and Development
  • Clerical Support
  • Preparing Charts
  • Performance Improvement
  • Appointment Scheduling and Confirmation
  • Status Updates
  • Business Correspondence
  • Valid Driver's License
  • Special Projects
  • Social Media Knowledge
  • Schedule Management
  • Paperwork Management
  • Mail Sorting and Distribution

Timeline

Front Office Staff

McInnis Electric
06.2022 - 06.2023

Owner/Operator

Code Blue Tactical
03.2015 - 06.2021

Senior Sales Representative

Alltel
02.2005 - 03.2015

Medical Office Manager

Dr. John Lex Kenerly
01.2000 - 02.2005

Associate of Arts - Business And Managerial Economics

Coastal College of Georgia

High School Diploma -

Appling County High School

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Sandra Hoyle