Sandra Huang
Boston,MA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
21
21
years of professional experience
Work History
Waitress
Jiaho
01.2023 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Inspected dishes and utensils for cleanliness.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Social Worker
Community
09.2010 - 11.2022
- Supported clients and families with empathy and compassion during difficult times.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Conducted home visits to assess clients' home environment and provide support.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
HR Assistant
Plastic Factory
12.2009 - 08.2010
- Created and updated tracking spreadsheets using MS Excel.
- Used accounting software to prepare weekly and monthly financial reports.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Updated and maintained employee attendance records.
Follow-Up Clerk
Panther Textiles Holding
08.2002 - 03.2008
- Handled customer returns and exchanges to customers' satisfaction while complying with company policies and procedures.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained up-to-date knowledge of product and service changes.
Education
Economic Management
Adult University College
Guangdong,China07.2002
Accounting And Computer Science
Vocational High School
Guangdong,China07.2000
Skills
- Paperwork and Documentation
- Data Processing
- Spreadsheet Development
- Microsoft Office Suite
- Office Equipment Operation
- Document and File Management
Timeline
Waitress
Jiaho
01.2023 - Current
Social Worker
Community
09.2010 - 11.2022
HR Assistant
Plastic Factory
12.2009 - 08.2010
Follow-Up Clerk
Panther Textiles Holding
08.2002 - 03.2008
Economic Management
Adult University College
Accounting And Computer Science
Vocational High School
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