Sandra Hunter
Fletcher,NC
Overview
21
21
years of professional experience
Work History
Adminstrator
Southern Showcase
Fletcher, NC
09.2000 - 08.2010
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
- Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Leveraged bookkeeping software and automated processes to reduce errors.
- Targeted new customers to grow geographic reach and increase revenue.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
Sales Associate
Southern Showcase
Fletcher, NC
09.2000 - 08.2010
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Prioritized helping customers over completing other routine tasks in store.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Driver
Velocity Express
Asheville, NC
02.1990 - 08.1999
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Delivered goods and products to customer on time and in excellent condition.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Obtained signatures from customers upon delivery of goods.
- Followed all relevant traffic laws and safety regulations.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Drove safely in various weather and road conditions to avoid accidents.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Minimized liability by consistently following road rules when driving.
- Responsible for bank bags & keys pharmaceuticals as well as office supplies
- Getting to Blairsville Georgia working my way back to warehouse an being at Asheville airport at 4:30 pm sharp for plane to take bank bags...
Education
Associate Degree Business - Bussiness
BRCC
Hendersonville, NCEarly Childhood - Children Behaviour Mentality An Disabilities
BRCC
Hendersonville, NCTimeline
Adminstrator
Southern Showcase
09.2000 - 08.2010
Sales Associate
Southern Showcase
09.2000 - 08.2010
Driver
Velocity Express
02.1990 - 08.1999
Associate Degree Business - Bussiness
BRCC
Early Childhood - Children Behaviour Mentality An Disabilities
BRCC