Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandra Irby

Fruitdale,AL

Summary

Dedicated and compassionate Registered Nurse (RN), as well as business owner, with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. I enjoy finding ways to get patients their medicines and supplies and to build a relationship with patients and their families. I also enjoy co owning an electrical business with my husband and the day-to-day operations involved.

Overview

38
38
years of professional experience

Work History

Owner

Irby Electric
02.2008 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversee daily operations, ensuring all tasks arre completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Enhance operational efficiency and productivity by managing budgets, accounts, and costs
  • Train and motivate employees to perform daily business functions.
  • Handle problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Lead RN

IMC-DMC
10.2023 - 09.2024
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
  • Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
  • Scheduled Patient appointments, surgeries, procedures, as well as outpatient test and labs
  • Managed physician schedule in office, as well as hospital call
  • Ordered supplies and established crash carts in office

RN

Mobile Bay Ob Gyn
05.2022 - 06.2023
  • Sterilized instruments and equipment and stocked unexpired supplies and medications to prepare patient care areas.
  • Tracked, reviewed and monitored diagnostic test results and assisted in management of patient care between visits.
  • Assessed patient health status based upon presented symptoms and directed patient to appropriate level of care or acceptable alternative venue.
  • Completed paperwork and prior authorizations and scheduled appointments for patients.
  • Managed approximately 150 calls, emails, and faxes per day to and from patients
  • Reinforced health education, counseling and advice to patients and families and assessed patient educational needs, prioritized patient learning needs, identified barriers to learning and used educational tools to encourage non-adherent patients.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.

RN

IMC-DMC
11.2021 - 05.2022
  • Assist with biopsies and other medical procedures
  • Order supplies
  • Request prior authorizations for medicines and procedures
  • Help manage patient care in an office setting
  • Managed approximately 100 phone calls, emails and faxes per day by refilling prescriptions, calling lab results to patients, as well as fielding calls for questions and educating patients on any changes they may have
  • Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.

RN Staff Nurse/ Charge Nurse

USA Children And Womens Hospital
11.1997 - 11.2021
  • Worked within interdisciplinary health care team to develop, implement and make adjustments to patient care plans, individualizing strategies and methods to improve health and meet recovery goals.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Gathered patient health data through interviews and observation, documenting data in electronic records.
  • Started IV's, inserted catheters, administered medicines, as well as, followed and carried out all aspects of patient care
  • Worked with pediatric patients and their families, educating them for discharge, as early on, as admission.
  • Served as a liaison between patients, families, and healthcare providers to facilitate clear communication and coordination of care plans.
  • Provided compassionate and empathetic support to patients and their families during difficult situations.
  • Mentored new nursing staff, contributing to a more cohesive and efficient team environment.
  • As charge nurse, managed a minimum of 16 floor nurses, as well as medical assistants daily

RN, Emergency Department

USA Medical Center (USA Health)
08.1987 - 11.1997
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Provided direct patient care, stabilized patients and determined next course of action.
  • Managed care from admission to discharge.
  • Performed IV's, inserted central lines and inserted catheters as part of trauma team.
  • Responsible for scheduling for 72 nurses, nursing assistants, and ward clerks
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Streamlined triage processes for efficient patient assessment and prioritization of care needs.
  • Served as a preceptor for new nursing staff, fostering professional development and enhancing clinical skills.
  • Participated in ongoing education programs to maintain knowledge of best practices for emergency nursing care.

Education

Associate of Science - Nursing

Bishop State Community College
Mobile, AL
06.1987

High School Diploma -

Theodore High School
Theodore, AL

Skills

  • Immunizations and Vaccinations
  • Medical Procedure Preparation
  • Decision Making
  • Patient Care Assessment
  • ACLS Certified
  • BCLS Certified

Timeline

Lead RN

IMC-DMC
10.2023 - 09.2024

RN

Mobile Bay Ob Gyn
05.2022 - 06.2023

RN

IMC-DMC
11.2021 - 05.2022

Owner

Irby Electric
02.2008 - Current

RN Staff Nurse/ Charge Nurse

USA Children And Womens Hospital
11.1997 - 11.2021

RN, Emergency Department

USA Medical Center (USA Health)
08.1987 - 11.1997

Associate of Science - Nursing

Bishop State Community College

High School Diploma -

Theodore High School

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Sandra Irby