Sandra Jarro Martos
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Front Office Coordinator
Arverne Dental
07.2022 - Current
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Prepared insurance forms, explained benefits, and outlined pricing details for procedures and services.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Performed various administrative tasks by filing, copying and faxing documents.
Department Supervisor / Acting Department Manager
H&M
04.2016 - 06.2022
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
Sales Associate
U.S. Polo Association
10.2014 - 04.2016
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Hostess
Uno's Pizzeria And Grill
04.2014 - 09.2014
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Education
New York City College Of Technology / CUNY
Brooklyn, NYSkills
- Filing understanding
- Front Office Management
- Schedule Coordination
- Customer Service
- Patient Relations
Languages
Spanish
Native or Bilingual
Timeline
Front Office Coordinator
Arverne Dental
07.2022 - Current
Department Supervisor / Acting Department Manager
H&M
04.2016 - 06.2022
Sales Associate
U.S. Polo Association
10.2014 - 04.2016
Hostess
Uno's Pizzeria And Grill
04.2014 - 09.2014
New York City College Of Technology / CUNY
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