Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandra Johnson

Blair,WI

Summary

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Experienced non-medical Care Provider offering [13+] years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.

Overview

13
13
years of professional experience

Work History

Personal Care Worker

Trempealeau County Health Care Center
Whitehall, Wisconsin
02.2018 - 02.2022
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.

Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.

  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Entertained, conversed and read aloud to keep patients mentally alert.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping
  • Assisted clients with daily living needs to maintain self-esteem and general wellness
  • Conferred with supervisor to discuss patient condition and medical care
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas
  • Ran errands for patients, did shopping, and picked up other necessities

Cafe Worker

Kwik Trip
Blair, WI
12.2017 - 03.2018
  • Maintained clean and attractive product displays to entice customer purchases.
  • Fulfilled customer orders while complying with pricing, packaging, and weighing procedures.
  • Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Monitored food temperatures to comply with safety regulations.
  • Notified management of product and supply shortages to reduce disruption in availability.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Replenished products daily for optimal freshness and visibility.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
  • Maintained clean and attractive product displays to entice customer purchases
  • Fulfilled customer orders while complying with pricing, packaging, and weighing procedures
  • Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures
  • Monitored food temperatures to comply with safety regulations
  • Trained new cafe workers in sales, customer service and safety
  • Assisted customers with product selection by answering questions about food ingredients and nutritional value
  • Replenished products daily for optimal freshness and visibility
  • Produced food and drink products adhering to company quality and quantity standards
  • Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints
  • Promoted new products and price changes by creating and updating signage
  • Notified management of product and supply shortages to reduce disruption in availability
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and up selling food and beverages
  • Limited portion sizes and used garnishes to control food costs
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank

Personal Care Worker

Ilife
Glendale, Wisconsin
06.2011 - 08.2017
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Entertained, conversed and read aloud to keep patients mentally alert.

Personal Care Worker

James And Maxine Johnson/Private Care
Blair, Wisconsin
06.2010 - 06.2011
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Entertained, conversed and read aloud to keep patients mentally alert.

Am Service Supervisor

Steak N Shake
Waukesha, WI
12.2008 - 06.2010
  • Handled customer complaints and inquiries.
  • Assisted with training and development of team members.
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Monitored team's performance and gave feedback when necessary.
  • Updated job knowledge by attending workshops, training sessions and educational opportunities.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.

Education

High School Diploma -

North High School
Waukesha, WI
06.1980

Skills

  • Critical Thinking
  • Needs Assessment
  • Client Records Management
  • Diet and Nutrition
  • Problem Identification
  • Personal Hygiene Assistance
  • Physical Stamina
  • Team Collaboration
  • Patient Ambulation
  • Time Management
  • Privacy and confidentiality
  • Meal Preparation
  • Clinical Documentation
  • Meal planning and preparation
  • Community integration
  • Progress documentation

Timeline

Personal Care Worker

Trempealeau County Health Care Center
02.2018 - 02.2022

Cafe Worker

Kwik Trip
12.2017 - 03.2018

Personal Care Worker

Ilife
06.2011 - 08.2017

Personal Care Worker

James And Maxine Johnson/Private Care
06.2010 - 06.2011

Am Service Supervisor

Steak N Shake
12.2008 - 06.2010

High School Diploma -

North High School
Sandra Johnson