Sandra Johnson

• Maintained up-to-date contact lists of customers and suppliers, while coordinating orders as required by the owner.
• Followed proper accounting and bookkeeping procedures to support audits.
• Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
• Ordered office supplies as needed while monitoring inventory levels to ensure adequate stock is available at all times.
• Managed daily invoices, reports and proposals.
• Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
• Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
• Reviewed and processed expense reports and invoices for accuracy and completeness.
• Maintained company confidence and protected business operations by keeping sensitive information confidential.
• Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
• Leveraged word processing software to create proposals, letters and memos.
• Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
• Developed filing systems to maintain confidential records of personnel information and business activities in accordance with company policies.

• Followed routes assigned by dispatchers to meet delivery objectives.
• Transported clients to specified destinations safely and on-time.
• Enhanced customer satisfaction by providing courteous and professional service.
• Assisted passengers with loading and unloading their luggage.
• Completed necessary paperwork and documentation for deliveries.
• Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
• Adhered to company policies and procedures related to safety and security standards.
• Operated a variety of vehicles safely in diverse weather conditions.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.

• Ensured work area cleanliness and safety, preventing accidents and maintaining a professional environment.
• Provided exceptional customer experiences to service recipients.
• Followed building standards and codes during unit installations.
• Followed blueprints, diagrams, and installation instructions accurately to complete tasks efficiently.
• Documented installation processes and outcomes, providing detailed reports to management and clients.
• Kept records of parts and equipment used in projects to update inventory.
• Participated in ongoing training to stay updated on new installation techniques and product developments.
• Demonstrated proper use of equipment to reduce accidents and meet health and safety requirements.
• Filled out work orders, repair logs and maintenance plans to document work completed.
• Coordinated with project managers and other tradespeople to ensure timely project completion.
• Provided support and guidance to colleagues to maintain a collaborative work environment.

.

• Inspected sites before and after construction projects.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Completed day-to-day duties accurately and efficiently.
• Maintained updated knowledge through continuing education and advanced training.
• Read blueprints to determine proper placement of materials during construction.
• Operated a variety of hand and power tools including jackhammers, shovels, saws, drills and wrenches.