Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sandra Jones

Sandra Jones

Bedford,OH

Summary

Highly motivated and committed Medical Assistant with a proven history of superior performance at individual, team, and organizational levels. Able to effectively multitask and prioritize workloads with little or no supervision. Detail-oriented professional seeking to leverage medical background and team-building skills in a deadline-driven environment. With over 35 years of experience in fast-paced settings, a conscientious Healthcare professional excelling in organizing charts, preparing patient rooms, and supporting diagnostic processes through laboratory testing and medication administration. Known for a positive and upbeat attitude, possessing excellent communication skills.

Overview

39
39
years of professional experience

Work History

Medical Assistant / Nursing Assistant

Cleveland Clinic
07.1987 - Current
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Increased efficiency in office by implementing digital filing system for patient records.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Documented patient information and care activities in electronic health record.

Home Health Aide

Home Health Care
07.1986 - 07.1987
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
  • Improved patients' comfort with massage and application of topical treatments.

Nursing Assistant

University Manor
10.1985 - 07.1986
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
  • Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Identified and reported unsafe situations to maintain adherence to safety protocols.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Documented patient information and care activities in electronic health record.

Education

Diploma -

National Education Center
Cleveland, OH
12.1992

Certificate -

Southern Ohio College-Kinsman Skills Center
Cleveland, OH
10.1985

No Degree - X-Ray Technician

Metropolitan General Hospital
Cleveland, OH
01.1982

High School Diploma -

John Adams High School
Cleveland, OH
06.1978

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Medical Terminology
  • Vital Sign Monitoring
  • Direct Patient Care
  • Clinical Documentation
  • Reliable team player
  • Procedure Assistance
  • Electronic Medical Records
  • Compassionate
  • CPR
  • Immunization Administration
  • Specimens collection and processing
  • Professionalism and Ethics
  • Maintaining confidentiality
  • Compassionate caregiver
  • Adaptable
  • Simple dressings
  • Knowledge of EKG rhythm interpretation
  • Medical terminology in [Languages] ENGLISH
  • Valid [State] driver's license OHIO
  • Reliable transportation

Timeline

Medical Assistant / Nursing Assistant

Cleveland Clinic
07.1987 - Current

Home Health Aide

Home Health Care
07.1986 - 07.1987

Nursing Assistant

University Manor
10.1985 - 07.1986

Diploma -

National Education Center

Certificate -

Southern Ohio College-Kinsman Skills Center

No Degree - X-Ray Technician

Metropolitan General Hospital

High School Diploma -

John Adams High School

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Sandra Jones