Sandra Kazmierczuk
Livonia,Michigan
Summary
Dynamic and detail-oriented professional with proven experience at Modern Classics Inc. and Jeffrey Animal Hospital. Excelled in organization and problem-solving, enhancing office efficiency and client satisfaction. Skilled in data entry and customer relations, adept at managing multiple priorities with a professional demeanor. Achieved a significant improvement in client communication and record accuracy. Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
35
35
years of professional experience
Work History
Receptionist
Modern Classics Inc.
06.2024 - 09.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Assisted with onboarding new clients and securing paperwork completion.
- Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
- Collected storage unit and Invoice payments, processed transactions and updated relevant records.
Veterinary Technician
Jeffrey Animal Hospital
07.1989 - 10.2023
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
Education
High School Diploma -
Wayne Memorial High School
3001 4th St Wayne MI. 4818405.1988
Skills
- Organization skills
- Time Management
- Telephone skills
- Professional Demeanor
- Attention to Detail
- Problem-Solving
- Data Entry
- Verbal and written communication
- Customer and client relations
- Scheduling appointments
- Greeting and Seating Clients
- Data inputting
Timeline
Receptionist
Modern Classics Inc.
06.2024 - 09.2024
Veterinary Technician
Jeffrey Animal Hospital
07.1989 - 10.2023
High School Diploma -
Wayne Memorial High School
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