Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sandra Keener

Sparks

Summary

Health Information Management professional and Professional Services Coder with expertise in diagnostic coding, HIPAA compliance, and office administration. Skilled Medical Assistant proficient in injections, surgery assistance, aseptic procedures, and scheduling. Proactive and goal-oriented with strong time management and problem-solving abilities. Recognized for reliability, adaptability, and quick learning of new skills. Dedicated to driving team success and supporting organizational growth. Dynamic individual with hands-on experience in [Area of expertise] and adept at navigating challenges. Possesses strong problem-solving skills, proactive approach to tasks, adaptability, creativity, and results-driven mindset. Committed to making impactful contributions and advancing organizational objectives.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Coding Lead

Renown Healthcare
07.2019 - Current
  • Delegation to all PB coders regarding denials, charge review, coder errors, and provider reviews.
  • Auditing level of service documents coded by PB coders; agreement to downgrade critical care services or 2+ level of service charges;
  • Training coders on inpatient/outpatient encounters for all PB specialties;
  • Proficient in ICD-10-CM, HCPCS and CPT coding and modifier usage.
  • Monitoring daily WQ volumes and assigning coders high-aged accounts to clear to improve pre-AR days;
  • Completion of new hire training and coding assignments;
  • Fielding questions from providers for missing charges in all PB active work queues; fielding questions for coders in both outpatient/inpatient specialties;
  • Querying physicians/medical assistants to verify injections/medications administered;
  • 10-key; preparation of documents; creation of spreadsheets and tip sheets.
  • Interviewing of potential Lead Coders and assisting with determination

Office Assistant/Accounts Payable & Receivable

Kaldera Trucking Inc.
04.2012 - 04.2025
  • Answering phones, taking messages, transferring calls to the appropriate people.
  • General administrative and office duties: emailing, fax, file, copying, 10-key.
  • Customer Service, Contacting potential companies for LTL Loads.
  • Dispatch drivers to pick up/delivery locations.
  • Create contracts and company-based documents,
  • General IT support.
  • Send off invoices to brokerage companies, collections on 30+ day delinquent invoices.
  • Manage company expenses for office and equipment; employee payroll on various time periods.

Financial Coordinator

West Hills Hospital
11.2018 - 07.2019
  • Prepared account analysis to prepare weekly, monthly, and quarterly financial documents and general account management.
  • Explained insurance benefits, fees and procedures to patients; explained out of pocket balance.
  • Contacted insurance carriers to discuss policies and individual patient benefits.
  • Submitted claims to insurance companies on same day as patient treatment.

Registered Medical Assistant

Foot and Ankle Institute of Nevada
11.2015 - 05.2017
  • Vital signs, medication reconciliation, new patient paperwork, injections, x-rays, taping/strapping/casting prep of feet/ankles/toes;
  • Orthotic insert preparation and adjustment,
  • ICD-10-CM coding, preparation of injections.
  • Customer service, multiple line phones, directing calls, 10-key, preparing of documents, ordering supplies.
  • Administrative and office duties: copying files, faxing, emailing, cash handling. HIPAA regulations, AAAHC accreditation surveys, QI surveys, surgical scrub tech, sterilization tech, maintaining infection control, cleaning surgical suite to asepsis standards, escribing, querying physician.

Store Manager / District Trainer

Check Into Cash Inc.
02.2003 - 02.2009
  • Supervised 3-15 associates
  • Performed daily cash handling, hourly cash and check audits, and month end paperwork.
  • General office duties including preparation of electronic documents, performed collection calls, collection visits, produced advertising mailings, and performed outside marketing and advertising.
  • HR tasks: reviewed resumes, interviewed applicants, performed employment verification, and reference checking.
  • Benefits training and orientation, payroll administration, new hire paperwork, and new hire training.

Education

Associate of Occupational Studies Degree - Health Information Management

Career College of Northern Nevada
Sparks, NV
11.2018

Associate of Occupational Studies Degree - Medical Assisting

Career College of Northern Nevada
Sparks, NV
07.2015

Skills

  • Windows operating systems proficiency
  • Electronic health records management
  • Effective team collaboration
  • Strategic issue analysis
  • Detail-oriented approach
  • Responsive to shifting priorities
  • Diligent and trustworthy
  • Prioritization and scheduling
  • Proficient in handling multiple tasks
  • Effective organizational skills

Certification

  • Certified Professional Coder-AAPC, ID 01691178
  • Issued: 05/2019

Timeline

Coding Lead

Renown Healthcare
07.2019 - Current

Financial Coordinator

West Hills Hospital
11.2018 - 07.2019

Registered Medical Assistant

Foot and Ankle Institute of Nevada
11.2015 - 05.2017

Office Assistant/Accounts Payable & Receivable

Kaldera Trucking Inc.
04.2012 - 04.2025

Store Manager / District Trainer

Check Into Cash Inc.
02.2003 - 02.2009

Associate of Occupational Studies Degree - Medical Assisting

Career College of Northern Nevada

Associate of Occupational Studies Degree - Health Information Management

Career College of Northern Nevada

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