Summary
Overview
Work History
Education
Skills
Timeline
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Sandra Kelley

Hampton

Summary

Driven Lead Inventory Specialist with over 20 years of customer service excellence, notably at Seacoast Harley Davidson. Mastered inventory management, reducing stock discrepancies significantly, and excelled in fostering strong vendor relationships. Demonstrates exceptional problem-solving abilities and a can-do attitude, ensuring high productivity in fast-paced environments.

Overview

27
27
years of professional experience

Work History

Lead Inventory Specialist

Seacoast Harley Davidson
03.2002 - Current
  • Manage half million dollar inventory in dealership Parts & Accessories, Motor-clothes. Complete process management from placement of order to stocking.
  • Reduced stock discrepancies by conducting regular audits and identifying areas for improvement.
  • Completed physical inventory counts each month.
  • Train and oversee Shipping & Receiving employees from all of our 5 stores. Providing guidance ,support, and performance feedback to drive success.
  • Enhanced order accuracy, ensuring proper picking, packing, and shipping procedures were followed.
  • Implemented robust quality control measures for incoming shipments, reducing instances of damaged or incorrect products.
  • Managed vendor relationships to negotiate favorable pricing, terms, and delivery schedules.
  • Manage Return processes with Harley-Davidson and aftermarket product vendors.

Customer Associate

Harvey’s Embroidery & Team Sales
10.1997 - 03.2002
  • Enhanced customer satisfaction by providing timely and accurate product information.
  • Engaged customers on phone by greeting them, answering questions on products or services and asking questions to identify needs.
  • Processed purchases and handled payment transactions using POS system.

Education

No Degree -

CLL University System of New Hampshire
Portsmouth, NH

No Degree -

Plymouth State University
Plymouth, NH

High School Diploma -

Robert W Traip Academy
Kittery, ME
06.1996

Skills

  • Extremely productive in a high volume, high stress environment
  • Friendly, high-energy, self starter with a can do attitude
  • Excellent written and verbal communication skills, with an eye for detail
  • 20 plus years of customer service
  • Quick Learner
  • Problem-solving abilities
  • Multitasking Abilities
  • Cycle Counts
  • Inventory organization
  • Motivated Team Player
  • Customer Relationships

Timeline

Lead Inventory Specialist

Seacoast Harley Davidson
03.2002 - Current

Customer Associate

Harvey’s Embroidery & Team Sales
10.1997 - 03.2002

No Degree -

CLL University System of New Hampshire

No Degree -

Plymouth State University

High School Diploma -

Robert W Traip Academy

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