Summary
Work History
Skills
Timeline
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Sandra Kendall

Carmichael,CA

Summary

Results-driven Business Analyst with 15 years of experience at the State of California, specializing in optimizing accounting systems and processes. Demonstrated proficiency in SAP, facilitating successful implementations that significantly enhanced operational efficiency. Renowned for exceptional analytical skills and delivering high-quality solutions aligned with business requirements and compliance standards. Committed to leveraging expertise to drive continuous improvement within organizational frameworks.

Work History

Business Analyst

State of California
  • Company Overview: Public sector accounting office
  • Thirty years working for the State of California in public sector accounting office
  • Experience with both accounting processes as well as ERP, mainframe and custom automated accounting systems
  • Nearly 15 of those years were spent working as a business analyst
  • Worked closely with all levels of business users to ensure their needs are met by either new or upgrades to system(s)
  • Developed strong relationship with the business users and technical teams which led to successful implementation of new/upgraded systems that provided streamlined processes and accurate results
  • Public sector accounting office

Project Leader

State of California
  • Company Overview: Public sector accounting office
  • Worked independently on complex information and accounting technology systems; researched, analyzed, and designed business process improvements
  • Implemented system enhancements and modifications to the various systems including but not limited to: Enterprise Resource Planning system, Mainframe and custom accounting systems
  • Implemented and managed various interfaces from internal and external sources pertaining to new accounting policies and procedures
  • Public sector accounting office

Business Analyst/Technical & Functional Specialist

State of California
  • Company Overview: Public sector accounting office
  • Led in the design, development, testing, training, and implementation and integration of system modifications to systems, workflow design, business Intelligence reporting/analytics, financial data structure, security, data conversion, change management, and end user training
  • Worked closely with business users in all phases to properly document and implement requirements provided by business users
  • This included facilitating meetings between business users and support vendor to ensure all parties agree on stated requirements and steps forward etc
  • Developed a strong understanding of integration, functionality, configuration, and customization regarding all facets of financial systems, ie: financial statements, bank accounting, funds management, public sector collections and disbursements, materials management, travel, Supplier resource management among other areas
  • Coordinated work products/deliverables and ensure the timely and successful completion of work products
  • Performed as an accounting system technical expert regarding complex operational and system changes
  • Represented branch on multi-disciplined implementation teams and special projects
  • Served as a subject matter expert to management on technical support and system administration
  • Prepared analysis of system capabilities and evaluated system change proposals and risks associated with such proposals
  • Managed ongoing development and testing of business process improvements and related enhancements and fixes to interfaces and reporting within systems
  • Reviewed, researched, and approved written design specifications for enhancements
  • Provided expertise in designing and implementing new solutions to address financial reporting in line with financial accounting standards and requirements taking into account research analysis and studies to determine potential opportunities and risk for fiscal and business solutions
  • Coordinated upgrades and enhancements, ensuring compliance with Governmental Accounting Standards Board (GASB), Financial Accounting Standards Board (FASB), and Government Financial Officers’ Associations (GFOA) compliance standards
  • Public sector accounting office

System Development/Testing

State of California
  • Company Overview: Public sector accounting office
  • Acted as a financial system technical and functional expert of QA in all phases of product development including requirement, design, construction, testing, implementation, code reviews and support
  • Design and develop System Test Plans, Test Case Design, Test Scripts based on User Requirements Specification and System Requirements documents
  • Performed extensive Integration testing, User Acceptance Testing (UAT), System testing, Performance, User Interface testing, Back end Testing, Functional testing and Regression testing
  • Public sector accounting office

Internal Control Evaluation

State of California
  • Company Overview: Public sector accounting office
  • Evaluated systems internal controls
  • Identified internal control weaknesses through risk assessments, advised management, and made recommendations for improvements that impacted operations functions
  • Led subsequent enhancements and improvements to address internal control weaknesses and documented business process procedures
  • Formulated policies and procedures based on analysis and research of current accounting principles and general public and private sector best practices for accounting treatments; prepared issue memos; presented recommendations, both orally and in writing, to management on new policies and procedures
  • Supported end users with system training and assistance
  • Public sector accounting office

System Maintenance

State of California
  • Company Overview: Public sector accounting office
  • Maintained Master Data elements, system configuration tables, and mapping table data and updated or recommended changes to management as needed
  • Specifically, SAP integration knowledge is required to maintain data in standard configuration tables and mapping tables and understand the relationship and possible impact throughout the system, in relation to financial statements, funds management, procurement, investment, banking accounting, public sector collections and disbursements, organizational management and personnel administration
  • Acted as the point-of-contact between business users and support vendor for support tasks like database refresh and setting new user groups and permissions
  • Provided functional support to all system users
  • Supported activities needed to complete annual financial reports, year-end close process, and audit
  • Oversaw the development of analytical tools for accounting staff to use to evaluate account activities to detect anomalies or fraud
  • Responded to audit requests and questions regarding investment and bank interfaces and report design
  • Public sector accounting office

Skills

  • Adaptability & Flexibility
  • Communication
  • Customer/Client Focus
  • Teamwork
  • High Work Standards & Quality Orientation
  • Decision-making skills
  • Business process improvement
  • Quality assurance
  • User training
  • Attention to detail
  • Problem solving
  • Effective communication
  • Team collaboration
  • Analytical thinking
  • Problem-solving aptitude
  • Process development
  • Specifications documentation
  • Accounting principles
  • Analytical skills
  • Interpersonal skills
  • Business intelligence testing
  • Business analysis
  • Excellent communication
  • Problem-solving abilities
  • Professional demeanor
  • SAP

Timeline

Business Analyst

State of California

Project Leader

State of California

Business Analyst/Technical & Functional Specialist

State of California

System Development/Testing

State of California

Internal Control Evaluation

State of California

System Maintenance

State of California

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Sandra Kendall