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Sandra Kimball
DeLand,FL
Summary
Accomplished at Aerodyne Research LLC, adept in full-cycle accounting and fostering robust customer relations. Expertly managed accounting functions, significantly enhancing data accuracy and efficiency. Demonstrated leadership in developing staff and streamlining office operations, leveraging MS Office suite proficiency and meticulous attention to detail for optimal results.
Overview
20
20
years of professional experience
Work History
Accounting/Administrative Office Manager
Aerodyne Research LLC
02.2017 - Current
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable, and business expense processing.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Maintained and processed invoices, deposits, and money logs.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
- Matched purchase orders with invoices and recorded necessary information.
- Managed and responded to approximately 30 emails and phone calls per day from customers and vendors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Assisted executive management with special projects as needed to support overall business objectives.
- Organized and updated databases, records and other information resources for approximately 2000 customers, 300 vendors, and 5000 inventory items .
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Bookkeeper/Office Administrator
Aerodyne Research LLC
09.2013 - 02.2017
- Managed accounts payable and receivable activities for approximately 300 vendor accounts and 2000 customer accounts, maintaining vendor relationships and positive cash flow.
- Used Netsuite to authorize and monitor purchase orders and consumables.
- Monitored and evaluated vendor performance to determine compliance with quality standards.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Conducted regular research to identify trends and cost saving opportunities.
- Sourced vendors, built relationships, and negotiated prices.
- Managed supplier relationships to ensure timely delivery of products and services.
- Created purchasing policies and procedures that complied with company standards and regulatory requirements.
Customer Service Representative
Aerodyne Research LLC
06.2005 - 09.2013
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge of approximately 500 products to provide informed recommendations based on individual customer needs.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
- Coordinated with logistics department to expedite shipping for urgent customer orders.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
BBA - Business Accountancy
Adrian College
Adrian, MIAssociate of Science - Economics
Jackson College
Jackson, MISkills
- Accounting and bookkeeping
- MS office suite
- Full-cycle accounting
- Office administration
- Accounts payable and receivable
- Account reconciliation processes
- Customer relations
- Database administration
- Human resources
- Payroll management
- Attention to detail
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureHealthcare benefitsWork-life balanceWork from home optionInterests
Painting
Learning
Timeline
Accounting/Administrative Office Manager
Aerodyne Research LLC
02.2017 - Current
Bookkeeper/Office Administrator
Aerodyne Research LLC
09.2013 - 02.2017
Customer Service Representative
Aerodyne Research LLC
06.2005 - 09.2013
BBA - Business Accountancy
Adrian College
Associate of Science - Economics
Jackson College
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