Sandra Koch

Submit factory warranty claims to manufacturer for payment and reconcile accordingly. Work closely with service department (techs/advisors) at dealership to ensure claims are processed correctly. Have working knowledge of manufacturers warranty policy and procedures.

Essential Duties

• Processes warranty claims on a timely basis for Dealership
• Review all warranty paperwork to ensure proper documentation.
• Verifies criteria required by manufacturer and knowledge of their warranty policies and procedures
• Reconciles all warranty receivables with payments through the appropriate accounting schedule.
• Resubmits all rejected/returned claims promptly or receives authorization to write them off.
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• Follows up on payment of outstanding claims.
• Files and maintains all service records as required by the warrantor.
• Keeps informed of all factory recalls and bulletins.
• submits third party body shop sublet claims with appropriate documents
• Assists with any clerical needs and miscellaneous projects as directed by the fixed operations manager or the controller.
• Maintains a professional appearance and a neat work area.
• Performs other duties as assigned.

• Process large volume of invoices daily (200+), Manual Enter invoices in Drive Software System (tailor made system), Verify invoices populated correctly in A/P automation software Flexi Capture
• Verify
• Enter and fix uploaded info from invoice
• Review vendor name, stock and VIN number, dates and totals etc., Contact service department if invoices need approval, Research and resolve any vendor issues, Set up new vendors and maintain vendor records, Collect vendor W9s, Set up vendors banking info in order to pay by ACH direct deposit, Make sure invoices go to correct GL code, Reconcile vendor statements – collect any missing invoices and resolve payments, Able to multi-task, meet deadlines and work in a fast past environment with little to no supervision, Run daily check runs of ACH and/or pyaper check processing, Strong attention to detail, Other projects as requested by supervisor and co-workers, Strong customer service skills, Able to work as a team or individually, MS Office- Outlook, Excel and Word
• NOTE
• Beginner / Intermediate skills working in YOOZ, TEKION and CDK (Transitioning to new software towards end of employment), Index invoices in YOOZ including reviewing and approving uploaded invoices
• Verify invoice number, vendor name, lot, dates and totals etc
• Paying close attention to details
• Final approval of invoices for payment before uploaded into CDK
• Release of payments in CDK via ACH, credit card or check
• Check payments uploaded to 3rd party for printing (Corpay).

• Use of Procurement to order supplies and Materials for facility, Approve invoices and make sure the product is going to the correct GL code, Ordering of OTC medications and medical supplies including special requests by nursing for patients, Keep track of new and existing patients charts to ensure we have correct supplies in house at all times, Check in deliveries and make sure all product is accounted for, Put deliveries away, Run product up to floor for nursing staff as requested, Stock supplies on all units on a daily basis, Communicate with vendors regarding product and pricing discrepancies, Answer phone calls from nursing staff and vendors and tend to any needs/issues, Delivery of employee and patient packages

• Set up new admission into Matrix software
• Enter patients demographics, medical issue and insurance info
• Get approval from patients health insurance provider prior to admitting patient
• Send insurance company necessary documents and information regarding patients case to obtain pre-authorization to receive care at our facility
• Work closely with physical and occupational therapy departments as well as social workers by obtaining information regarding patients progress throughout their stay
• Keep in touch with contact at insurance company
• Provide patient updates from therapy and social workers as requested by insurance insuring patient is approved to stay at our facility for the time requested by their team of doctors, therapist and social workers
• Record all corespondance with insurance company and all patient progress notes into Matrix

• Enter Customer orders (for landscaping supplies) into the system using AS400 software, Create Shipping Notices and Purchase Orders coinciding with customer orders, Match up vendor invoices/orders/ship tickets with our purchase orders
• Receive the product into the system, making sure quantity and dollar amount from invoice and purchase order match
• Talk to vendor if there are any discrepancies, Prepare vendor invoices for payment, making sure dollars amounts and GL codes are correct and product was received with paperwork attached, Create invoices to bill customers, Create credit invoices for any returns, Enter returns into inventory, Run POS system for yard sales for credit card and check paying customers, Daily close of POS machine, Other Duties: Answer phones and transfer to appropriate person, Greet customers, Collect late payments via email or phone from customers, Research and pay any overdue invoice from vendors, File customer and vendor invoices and any other paperwork needed, Collect timesheets weekly from employees
• Have manager sign and approve
• Scan and send off to payroll department, Create labels and folders, Any other duties as assigned, Basic knowledge of MS Word and Excel

• Accounts Payable: Process invoices for weekly check runs using MRI software, Resolve any internal issues regarding invoices such as coding, proper signatures and missing payments
• Work with various departments regarding any invoice problems/questions, Interact with vendors (via phone or email) regarding any invoice or payment issues
• Resolve any issues in a timely manner, Able to process high volume invoices accurately and timely, Accounts Receivables: Receive and apply tenant payments using MRI software, Log onto bank website
• Collect copies of tenant payments from lockbox, Able to apply large amounts of cash (receivables) timely and very accurately to tenant files, Resolving short pays and over pays, Contact tenants regarding payment questions or issues, Contact tenants regarding missing payments, Collected monthly sales from tenants entered into system., Administrative Work: Work with other accountants on various projects, Filing work as needed, MS Word/Excel basic knowledge

• Accounts Payable: Process invoices for weekly check runs using MRI and Yardi Software, Resolve any internal issues regarding invoices such as coding, proper signatures and missing payments
• Work with various departments regarding any invoice problems/questions, Interact with vendors (via phone or email) regarding any invoice or payment issues
• Resolve any issues in a timely manner, able to process high volume invoices accurately and timely, Accounts Receivables: Receive and apply tenant payments using MRI and Yardi Software, Log on to bank website
• Collect copies of tenant payments from lockbox, Able to apply large amounts of cash (receivables) timely and very accurately to tenant files, Resolving short pays and over pays, Contact tenants regarding payment questions or issues, Contact tenants regarding missing payments, Collect and enter monthly sales from tenants, Administrative Work: Front Desk Duties - Answer and transfer calls, sign for and receive packages, sort mail and greet guest and clients., Work with other accountants on various projects, Put together month end reports
• Copy and bind
• Mail/overnight to various executives., Filing work as needed, MS Word/Excel basic knowledge

• Verify per lenders that buyers have proper insurance coverage on their vehicles., Receive high volume insurance documents
• Enter into system in an accurate and timely manner.