Sandra Kostadinov
East Lansing,MI
Summary
Passionate and dedicated language professional with diverse and extensive experience in both, translation and interpreting throughout various sectors: Banking, Legal, Medical, Engineering, Journalism, Publishing. etc. Constantly improving and striving to know more.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Medical Interpreter
AMN Healthcare
08.2025 - Current
- Facilitated effective communication between patients and healthcare providers in high-pressure environments.
- Interpreted medical terminology accurately to ensure understanding of treatment plans.
- Assisted in the coordination of patient appointments and follow-up consultations.
- Maintained confidentiality of patient information during all interactions.
- Assisted healthcare staff in understanding cultural nuances to improve patient care quality.
- Followed ethical codes to protect confidentiality of patient medical information.
- Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
- Enhanced patient understanding by accurately translating medical terminology and complex concepts between medical professionals and patients.
- Demonstrated professionalism and empathy when working with vulnerable populations, including individuals experiencing trauma or facing serious health concerns.
- Collaborated with the clinical team to ensure seamless patient care, streamlining communication processes, and reducing misunderstandings.
- Attended training programs to improve professional knowledge and interpretation skills.
OPI/Video Relay Interpreter
7C Lingo
03.2025 - Current
- Facilitated real-time communication between native speakers of Serbian/Bosnian/Croatian and English speaking providers using video technology.
- Accurate consecutive interpreting in various settings (medical, Legal, Insurance, Customer's Service, Education, etc.)
- Maintained high level of professionalism and confidentiality while on call/video.
OPI/Video Interpreter
Certified Languages International Inc.
06.2024 - Current
- Facilitated real-time video and over the phone interpretation for diverse clientele across various industries (primary Medical but also Legal, Insurance, Education, Banking, Customer's Service).
- Delivered high-quality language services, ensuring cultural and contextual accuracy in communications.
OPI/Video Interpreter
LSA
04.2024 - Current
- Facilitated real-time video interpretation for diverse clientele across various industries.
- Maintained confidentiality and professionalism while handling sensitive information during sessions.
- Enhanced communication between clients by providing accurate and efficient video interpretation services.
- Demonstrated adaptability by quickly adjusting interpretations based on real-time changes or additional information provided by clients throughout a session''s duration.
- Promoted cultural awareness among clients by sensitively navigating linguistic nuances unique to different languages spoken during interpreted sessions.
- Facilitated clear communication between parties in diverse industries such as healthcare, legal, education, and government settings.
- Handled technical difficulties calmly and efficiently while maintaining composure under pressure during live interpreting sessions.
- Applied exceptional listening skills when handling complex or emotionally charged situations for accurate interpretation without compromising message integrity.
- Maintained high-quality interpreting standards through continuous professional development and training sessions.
OPI Interpreter
Linguisticainternational
12.2023 - 03.2024
- Facilitated clear communication between clients and service providers in diverse settings.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Maintained message content, tone, and emotion as closely as possible.
- Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
Freelance Translator
Self Employed
01.2012 - 11.2023
- Translated diverse documents, ensuring cultural nuances and context were accurately conveyed.
- Collaborated with clients to determine specific translation needs and project requirements.
- Utilized CAT tools to enhance translation efficiency and maintain consistency across projects.
- Reviewed and edited translated materials for grammatical accuracy and linguistic integrity.
- Developed glossaries and reference materials to streamline future translation efforts.
- Managed multiple projects simultaneously while maintaining strict deadlines and attention to detail.
- Researched cultural etiquette and specific use of slang words.
- Enhanced client satisfaction by delivering accurate translations within tight deadlines.
- Ensured high-quality translations by rigorously proofreading and editing documents.
- Improved accessibility of educational content by translating academic papers and textbooks. Several literary published translations of world renewed authors.
- Supported legal teams by translating sensitive documents with precision and confidentiality.
- Reviewed, edited and proofread translated documents for accuracy.
Translator and Interpreter
GBD D.o.o
01.2012 - 01.2013
- Translated complex legal documents and technical documents ensuring accuracy and cultural relevance for Access and Security Company.
- Interpreted live conversations for diverse clients, facilitating clear communication across languages.
- Developed glossaries of technical terms to enhance consistency in translations and interpretations.
Translator
HOCHTIEF Solutions A.G, Aaustria
02.2011 - 03.2012
- Translated technical documents for tenders for highways in Serbia, Bosnia and Montenegro in tight deadlines from English to Serbian language.
- Reviewed and edited translations to maintain consistency and adherence to industry standards.
- Developed glossaries and terminology databases to streamline translation processes across projects.
Translator and Interpreter
Arhitectural Design Office, DOR Studio
02.2010 - 04.2011
- Translated complex legal and technical documents ensuring accuracy from Serbian into English and vice versa.
- Interpreting on meetings.
Office Manager and Translator
Frankfurt School of Finance and Management
08.2007 - 02.2010
- Managed daily office operations, ensuring efficient workflow and resource allocation.
- Developed and implemented office policies to enhance productivity and compliance.
- Coordinated communication between departments, fostering collaboration on key projects.
- Oversaw scheduling for executive team, optimizing time management and meeting efficiency.
- Translating documents for press, Banks, end clients and KfW from English to Serbian and vice versa (in the areas of Banking, Legal and Mechanical Engineering) for successful implementation of the program of Energy Efficiency in Republic of Serbia.
Office Manager and Translator
Irex
05.2004 - 05.2007
- Mentored administrative staff, improving performance and team cohesion.
- Streamlined administrative processes through technology integration, enhancing operational efficiency.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Translating documents English/Serbian/English on a regular basis to ensure the accurate and timely communication flow between employees, consultants, IREX and USAID.
Translator/Interpreter
First Belgrade's Attorney Office
03.2003 - 04.2004
- Collaborated with cross-functional teams to facilitate effective communication across language barriers.
- Developed glossaries and style guides to standardize language use in project documentation.
- Translated various legal documents from Serbian to English language.
- Interpreting during meetings for International clients English/Serbian/English.
Education
No Degree - Law
Law University
Belgrade, SerbiaMaster of Arts - General Linguistics
Faculty of Philology, University of Belgrade
Belgrade, Serbia03-2003
High School Diploma -
IX Belgrade Gymnasium
Belgrade, Sebia06-1995
Skills
- Medical and legal terminology
- Accurate Translation
- Consecutive Interpretation
- Simultaneous interpretation
- Sight translation
- Continuing education
- Attention to detail
- Decision-making
- Critical thinking
Accomplishments
Accepted to the Serbian Association of Literary Translators in 2021.
Certification
CCHI, Core-CHI-P, Serbian Proficient, June 2025
CCHI, Core-CHI, April 2025
Yoga Alliance Yoga Teacher Training 300hrs, June 2021
Yoga Alliance Yoga Teacher Training 200 hrs, March 2022
Languages
Serbian
Native or Bilingual
Croatian
Full Professional
Bosnian
Full Professional
Montenegrin
Full Professional
English
Full Professional
Interests
Passionate reader, Yoga practitioner, Astrology and bird lover
Timeline
Medical Interpreter
AMN Healthcare
08.2025 - Current
OPI/Video Relay Interpreter
7C Lingo
03.2025 - Current
OPI/Video Interpreter
Certified Languages International Inc.
06.2024 - Current
OPI/Video Interpreter
LSA
04.2024 - Current
OPI Interpreter
Linguisticainternational
12.2023 - 03.2024
Freelance Translator
Self Employed
01.2012 - 11.2023
Translator and Interpreter
GBD D.o.o
01.2012 - 01.2013
Translator
HOCHTIEF Solutions A.G, Aaustria
02.2011 - 03.2012
Translator and Interpreter
Arhitectural Design Office, DOR Studio
02.2010 - 04.2011
Office Manager and Translator
Frankfurt School of Finance and Management
08.2007 - 02.2010
Office Manager and Translator
Irex
05.2004 - 05.2007
Translator/Interpreter
First Belgrade's Attorney Office
03.2003 - 04.2004
No Degree - Law
Law University
Master of Arts - General Linguistics
Faculty of Philology, University of Belgrade
High School Diploma -
IX Belgrade Gymnasium