Sandra Kuhlmann
Lake Orion,MI
Summary
Experienced Project Coordinator/Account Manager with a seamless ability to adapt to any company's environment. Thrives under pressure, excelling as both a collaborative team member and a self-starter. Demonstrated expertise in handling sensitive and confidential records, ensuring timely and accurate completion of all required documentation. Proven track record of effectively coordinating and managing multiple tasks across various local and non-local sites, utilizing diverse forms of communication. Exceptional aptitude for comprehending instructions, making sound decisions, and prioritizing competing demands. Highly motivated and always eager to acquire new knowledge and skills.
Overview
22
22
years of professional experience
Work History
Parcel Product Manager/Account Management
Delivery Point Mail Services
2020.01 - Current
- Manage and account for end to end project delivery
- Ongoing development and implementation for the Parcel Manifesting System
- Assist customers via telephone and email with parcel mailings from pricing, preparation to final product
- Build rapport with customers by offering friendly, knowledgeable and supportive customer service
- Aid in streamlining daily operation processes and collaborate with participants to determine project timelines
- Project coordination on all Electronic Verification System (eVS) mailings.
Project Management/Account Management
On Demand Mail Services/Pitney Bowes
2013.01 - 2020.01
- On Demand Mail Services was acquired by Pitney Bowes in July 2019
- Developed and maintained Parcel Manifesting System, managed all parcel accounts, facilitated Operation postal and account knowledge.
Project Manager
Building Quality, Inc./Mastermind Solutions, Inc.
2003.01 - 2013.01
- Provided Customer Service and Accounting support for franchise handyman business from 2003-2005
- Supported Courier Company with fleet maintenance, administration, payroll and accounting/bookkeeping and Human Resource activities from 2005-2009
- Facilitated Management Company with building maintenance also providing administrative and accounting services from 2003-2010
- Acted as Project Management, administrative support, accounting and bookkeeping support for Investment Real Estate Company from 2009-2013.
Education
Bachelor of Science -
Oakland University
Rochester, MISkills
- Project Management
- Customer Relations
- Documentation Compliance
- Marketing/Sales
- Office Administration
- Report/Presentation Preparation
- Project Planning
- Teamwork and Collaboration
- Documentation Management
- Effective Organization
- Requirements Gathering
Timeline
Parcel Product Manager/Account Management
Delivery Point Mail Services
2020.01 - Current
Project Management/Account Management
On Demand Mail Services/Pitney Bowes
2013.01 - 2020.01
Project Manager
Building Quality, Inc./Mastermind Solutions, Inc.
2003.01 - 2013.01
Bachelor of Science -
Oakland University
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