Summary
Overview
Work History
Education
Skills
Timeline
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Sandra Kyle

Edinburgh ,IN

Summary

Resourceful and experienced worker offering expertise in customer service and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

37
37
years of professional experience

Work History

Owner's Assistant

Mask Machine
05.2005 - Current
  • Developed and maintained filing systems to facilitate easy access to information.
  • Updated and maintained confidential databases and records.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Used QuickBooks to produce monthly invoices, reports, and other deliverables.
  • Assisted manager in all aspects of business operations.
  • Prepared bank deposits and handled business sales, returns and transaction reports.

Manager of High School Cafeteria/ Worker

Southwestern Consolidated School Shelby
08.2007 - 05.2008
  • Delegated daily staff responsibilities and job duties to improve quality of service, individual accountability and sanitary standards.
  • Planned nutritionally-balanced menus for students by studying current dining trends.
  • Conducted counts of ingredients and items in kitchen and storage areas to maintain accurate inventory counts.
  • Oversaw food preparation and monitored safety protocols.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Purchased food and cultivated strong vendor relationships.

Part-Time Teacher's Aide

Hendricks Elementary School
04.2004 - 05.2005
  • Supported classroom activities, tutoring, and reviewing work.
  • Distributed learning materials such as worksheets, textbooks and group assignments.
  • Graded assignments and reported individual progress to teacher.

Materials Purchasing Agent

Lear
05.1997 - 11.1999
  • Sourced vendors, built relationships, and negotiated prices.
  • Purchased new products and oversaw inventory stocking and availability.
  • Coordinated paperwork, updated spreadsheets, and maintained permanent records.
  • Performed monthly reconciliation of open purchasing orders.
  • Solved diverse supply chain problems involving numerous sources, logistics, and scheduling factors.
  • Collaborated with internal departments to identify and manage demand for material and services.
  • Identified and resolved supply chain issues to mitigate delays and production disruptions.
  • Analyzed and reported on inventory levels to determine purchasing requirements.

Brokerage Operations Manager

Irwin Union Securities
12.1989 - 05.1997
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Input transfer data into system and manually updated accounting and certificate records.
  • Processed and verified all new account applications and documents.
  • Prepared orders to orchestrate transfers, tracked transactions, and documented activities with detailed records.
  • Organized securities sales and purchases on behalf of customers and companies.
  • Prepared forms such as receipts, withdrawal orders or transfer confirmations based on transaction requests from stockholders.
  • Documented security transactions such as purchases, sales and conversions to create in-depth database of clients and transactions completed.

Mutual Fund Customer Service Rep

Unified Management
01.1987 - 12.1989
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Provided primary customer support to internal and external customers.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Cross-trained and backed up other customer service managers.
  • Maintained accurate transaction processing record.
  • Prepared cash and currency reconciliation reports for counterparty accounts.
  • Tracked funds, prepared deposits and reconciled accounts.

Education

Bachelor of Arts - Economics And Business

Franklin College
Franklin, IN
05.1986

Skills

  • Decision making
  • Problem solving
  • Customer service
  • Inventory control
  • Office administration
  • Organizational skills
  • Attention to detail
  • File Management
  • Data Entry
  • Administrative Duties

Timeline

Manager of High School Cafeteria/ Worker

Southwestern Consolidated School Shelby
08.2007 - 05.2008

Owner's Assistant

Mask Machine
05.2005 - Current

Part-Time Teacher's Aide

Hendricks Elementary School
04.2004 - 05.2005

Materials Purchasing Agent

Lear
05.1997 - 11.1999

Brokerage Operations Manager

Irwin Union Securities
12.1989 - 05.1997

Mutual Fund Customer Service Rep

Unified Management
01.1987 - 12.1989

Bachelor of Arts - Economics And Business

Franklin College

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Sandra Kyle