Sandra L. Brooks
Canyon Lake,TX
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
Per Course Faculty
Texas State University
08.2018 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Instructed as many as 75 incoming freshman at a time.
- Mentored students.
- Provided detailed instruction on dealing with challenges as a freshman in college.
Assistant Director Network Operations
Texas State University
01.2007 - 01.2025
- Developed and maintained strong relationships with key stakeholders, ensuring alignment with organizational objectives.
- Enhanced team productivity by leading efforts for streamlining administrative processes.
- Led task force to address and resolve critical operational issues, restoring service levels and customer satisfaction.
- Improved project outcomes, meticulously planning and monitoring project phases to ensure timely completion.
- Boosted departmental performance, establishing clear metrics and accountability standards.
- Facilitated cross-departmental collaboration to achieve strategic objectives, fostering culture of teamwork and innovation.
- Organized professional development workshops for staff, enhancing skills and boosting team capabilities.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
Education
Master of Interdisciplinary Studies - Emphasis on Adult Education
Texas State University
San Marcos, TX12.2018
Bachelor in Applied Arts And Sciences -
Texas State University
San Marcos, TX05.2013
BICSI CEC’s in Outside Plant, Safety, Data- Center Mgmt/Optimization, Grounding & Bonding -
San Marcos, TX01.2008
BICSI Technician II Certification -
Austin, TX12.2007
Interconnecting CISCO Network Devices -
Houston, TX09.2007
Database Configuration and Mgmt for Meridian Systems Communication Server 1000 Release 5.0 -
Dallas, TX05.2007
Belden IBDN Installation -
06.2005
NEC Certifications - IPX, IPX-T, IMG, IMX
Dallas, TX12.2004
CAT 5e Certification -
05.2001
Maintenance Related Operations -
01.2001
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteTimeline
Per Course Faculty
Texas State University
08.2018 - Current
Assistant Director Network Operations
Texas State University
01.2007 - 01.2025
Master of Interdisciplinary Studies - Emphasis on Adult Education
Texas State University
BICSI CEC’s in Outside Plant, Safety, Data- Center Mgmt/Optimization, Grounding & Bonding -
BICSI Technician II Certification -
Interconnecting CISCO Network Devices -
Database Configuration and Mgmt for Meridian Systems Communication Server 1000 Release 5.0 -
Belden IBDN Installation -
NEC Certifications - IPX, IPX-T, IMG, IMX
CAT 5e Certification -
Maintenance Related Operations -
Bachelor in Applied Arts And Sciences -
Texas State University
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